Jobs and Careers

Manager, SMB Sales

Gem

San Francisco, United Statesfull_timeVerifiedPosted 24 Sept 2025

💰 $210,000/yr($190,000/yr – $210,000/yr)

About the role

Role Details

Location: This role is based 2 days per week out of our San Francisco, HQ and is not eligible for full-time remote work.
Compensation: The annual OTE range for this position is $190,000-$210,000 in addition to equity & benefits.

The range displayed on this job posting reflects the minimum and maximum compensation. Factors including location, level, job-related knowledge, skills, and experience will determine compensation.

About Gem

Gem is the only AI-first all-in-one recruiting platform. Over 1,000 industry leaders including Anthropic, Reddit, Figma, Zillow, Robinhood, and Doordash trust Gem to fuel their growth and recognize Gem as one of the highest-satisfaction products on G2 with a 4.8/5.0 rating. The company has raised $148M from renown investors including Accel, Greylock, ICONIQ, Sapphire, and Meritech.
With Gem, you can experience the power of a truly connected recruiting platform — one consistent interface, unified data, smarter AI recommendations, and simplified permissions. Our customers achieve remarkable results:

Cut costs through consolidation: Replace your scattered recruiting tools with one AI-powered platform for ATS, CRM, sourcing, scheduling, and analytics. Reduce spend on expensive sources of talent and eliminate redundant point solutions.
Maximize recruiter productivity: Get up to 5x efficiency gains with AI built into every workflow — from sourcing talent and reviewing applications to scheduling interviews and managing candidates. With all products working better together, recruiters spend less time switching systems and more time building relationships.
Unlock data-driven recruiting: Get access to analytics across the recruiting funnel without complex BI tools. From pipeline metrics to hiring forecasts, Gem helps you make data-driven decisions and demonstrate impact.
Use AI that actually works: Get better results from AI that learns from all your recruiting data. With insight into every candidate touchpoint and interaction, Gem AI makes smarter decisions about who to engage and how.
Work with software built for recruiters: Use a platform designed around how recruiters actually work, not a collection of technical features. Quick implementation, intuitive workflows, and clear analytics make Gem the solution teams actually use and trust.

Just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as:

The Team & Role

The Gem team is on a mission to improve the lives of talent acquisition professionals everywhere. We are passionate about helping leaders get the insights they need and allowing recruiters to automate the tedious parts of their work so they can spend time on what matters to them most. Gem is experiencing incredible growth and to accelerate even faster we need an experienced SMB Sales Manager to help our team continue to bring in new logos and grow them. This is a high-impact role, reporting directly into the VP of Sales, Nic Cryns.
The team that you will lead consists of two motions: Velocity Startup Sales (<100 employees), and core SMB. The Velocity sales motion operates within a sales-assisted product-led growth model that is supported by Gem’s best-in-class startup program, while larger SMB companies evaluate Gem with a sales-led model. This means there is a lot of opportunity for career growth for reps you lead within the SMB organization, as well as immediate opportunity to hire additional headcount.
You will be an expert in positioning Gem’s modern recruiting platform and are able to learn new technology and concepts quickly in an environment of rapid change. You personally have a strong record of success selling technology solutions in competitive situations and are even more passionate about the success and development of your team members. You will guide, motivate, and problem-solve to ensure your team is maximizing their potential to serve Gem’s customers (from users to C-level executive