Manager, Shared Services

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career! 

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Manages the development, coordination and execution of all Food & Beverage new programs, special events and marketing initiatives. Works closely with the Director & Area Manager to ensure timely execution of events, coordinates interactions within revenue operations and serves as the liaison between Food Operations, Marketing and Vendor relations.

• Project management of all new restaurant openings in Food.
• Project management of all special, seasonal & shoulder events.
• Management of visual merchandising, creative design development for menus & signage, and Planograms.
• Create and maintain project management tracker and calendar and ensure project completion according to timeline & budget.
• Develop, coordinate, communicate and execute all Food & Beverage new product rollouts for CityWalk.
• Partner and coordinate with all food partners (culinary, sourcing, Wh, IT, Finance, Tech Services) to execute projects or product rollout and ensure necessary infrastructure support.
• Produce creative solutions for issues that may arise & coordinate project completions for special, seasonal & shoulder events, food projects and product rollouts.
• Prepares for projects by doing benchmarking & comparable research.
• Brainstorms and mocks up ideas & solutions for projects, product rollout and special, seasonal & shoulder events.
• Manage ongoing competitive research focusing on local competitors, compiling benchmark data and providing recommendations for pricing and product offering.
• Communication liaison to operators for all support initiatives.
• Provides creative design, guidance and development of Food Planograms for Operator guidance.
• Direct and schedule all food photography and manage vendor relationships.
• Prepares & host visual presentations for Food Management, including Neighborhood events.
• Manage Shared Services database that stores project trackers and design assets.
• Prioritizes, manages & accomplishes multiple projects simultaneously.
• Perform other duties as assigned.

Qualifications

Basic Requirements:

• Bachelor’s degree from a four-year college or university in Business Management or similar .
• Combination of 3-5 years Education and or experience in a management, leadership and projects; or equivalent combination of education and experience.
• Advanced proficiency in Smartsheets, Excel, and PowerPoint & Keynotes.

Desired Characteristics:

• Ability to achieve