Manager, SAP Master Data

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?  

Position Description 

This role is focused on the governance of master data, execution of the master data function in support of business strategies, and the ongoing pursuit of improving processes to achieve greater efficiency and data quality. The function drives conformance to best practices through in depth understanding of key data domains, and a high degree of focus on data governance. This role is within our North American Master Data team and reports to the Senior Manager of Master Data Management.  This master data team owns responsibility for managing product, customer, customer pricing, vendor, and FICO master data domains for the North American Business Unit and any satellite business units operating within the North American instance of SAP. Key areas of focus for this role are to understand the current state of master data practices, generate/propose solutions that improve the creation, maintenance and governance of master data, support the execution of business strategies such as Buy and Build, and execute master data related projects. 

Essential Functions:

• Lead the work activities and has full management responsibility for the performance and development of a team of Master Data Analysts.
• Participate in development and maintenance of the elements that make up a strong data governance program, such as policies, SOPs, data dictionaries, and master data controls.
• Provide transparent reporting and suggested action(s) to leaders whose teams provide input data for master data, to reduce data quality issues, non-value record maintenance, and process non-conformance. 
• Identify solutions which improve data architecture, data quality, processes to maintain data, and business processes which produce master data and participate in the implementation of such solutions.
• Promote and take action to further SAP as the single version of the truth for master data.
• Develop understanding of Refresco’s data domains and their integration points. 
• Ensure SOX and process controls are adhered to by all team members through active monitoring and review of team’s work.
• Conduct root cause analysis for data quality issues through engagement of technical and business teams to identify, sequence, and implement solutions which prevent recurrence.
• Establish, monitor, and assess master data policies and practices.
• Assist with the development and support execution of the MDM strategy.
• Support development of a process to audit / measure the efficiency and quality of the MDM maintenance process.
• Identify and manage data cleanup projects to improve data accuracy.

Leadership Responsibilities:

Manager 

• Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.  
• Provides training, direction and instruction and conducts performance evaluations. 
• Provides guidance and training on work standards and expected outcomes. 
• Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. 

Required Skills and Competencies:

• Able to manage multiple projects/initiatives through their lifecycle
• Guided by a process & controls centric mindset
• Comfortable operating in a dynamic, complex, changing environment
• Able to work independently, adapting as necessary in a change-oriented culture with multiple projects, shifting priorities, and deadline pressure
• Well balanced between strong technical and people skills, demonstrating excellent communication