Manager, Recruiting Operations and Enablement

About the Role

Nothing exceptional was ever normal. At Abnormal, people are our greatest asset, and the Recruiting team is on the frontlines, helping to build and scale the organization with outstanding new team members to help us achieve our business goals. As the Manager of Recruiting Operations and Enablement, you will lead our global Recruiting department's operations, focusing on end-to-end enablement, efficiency, and effectiveness. This role encompasses overseeing the strategic planning and execution of recruiting programs, tools, systems, training, and continuous improvement initiatives. The ideal candidate will enhance our ability to attract top talent through streamlined operations, innovative recruiting practices, and fostering a culture of excellence and ownership.

What you will do 

• Manage a team of Operations Specialists, Recruiting Coordinators, and a Recruiting Enablement Programs Manager

• Strategically manage and integrate Recruiting operations, ensuring alignment with business goals and objectives, including the charter, goals, and outcomes of various Recruiting programs.

• Lead the design and implementation of Recruiter trainings, enablement programs, and the use of recruiting tools (e.g., Greenhouse, LinkedIn Recruiter, Gem), ensuring optimal adoption and utilization.

• Oversee the development and execution of recruiting programs, including hiring events, tool rollouts, and cross-functional coordination, to ensure seamless operations and alignment with company objectives.

• Maintain a strong partnership with external Talent partners, internal stakeholders, and cross-functional teams to deliver impactful project roadmaps and optimize recruiting workflows, processes, and systems.

• Drive the creation and maintenance of Recruiting SOP documentation, knowledge bases (e.g., Confluence), and data/reporting structures to ensure efficiency, reliability, and accessibility.

• Proactively identify and implement process improvements, leveraging data and insights for end-to-end process efficiency, automation, scalability, and compliance.

• Engage in operational strategy discussions, planning, and execution, focusing on recruiting operations roadmap prioritization, process & system enhancements, and tool investment.

• Champion the optimization of Recruiting Coordinator workflows and interviewer capacity, providing mentorship and training to ensure excellence and compliance in recruiting practices.

• Facilitate effective communication and collaboration across the organization to align on progress, responsibilities, and recruitment delivery commitments, addressing any blockers proactively.

Must Haves 

• 7+ years of experience in Recruiting Operations and Enablement for an Enterprise SaaS organization, with a demonstrated track record of operational excellence and innovation.
• 3+ years in a leadership role managing global recruiting operations at a high-growth enterprise SaaS organization, with expertise in project and program management.
• In-depth knowledge of recruiting tools and systems (Greenhouse, LinkedIn Recruiter, Gem) and the ability to drive their effective use and integration.
• Strong leadership and people management skills, with an emphasis on performance management, team & culture development, and cross-functional collaboration.
• Excellent problem-solving, strategic thinking, and communication skills, capable of driving continuous improvement and operational efficiency.

 

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