Manager, Quality Assurance

                                                                                                               

 

 

Requisition ID: 270409

Employee Referral Program – Potential Reward: $8,750.00 

Salary Range:  -  

Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience.

 

We are committed to investing in our employees and helping you continue your career at Scotiabank.

 

 

Global Banking and Markets 
 
Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. 
Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group.  
Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

 

Purpose

The Manager, Quality Assurance (QA), Global AML - US leads and contributes to the effectiveness of the Bank's Global AML Program by performing and overseeing independent quality assurance reviews across AML Alert, Case Investigations, Suspicious Activity Report (SAR) decisioning, Sanctions Reviews, and Enhanced Due Diligence (EDD) activities.

The role is responsible for assessing adherence to regulatory requirements, internal policies, procedures, and investigative standards while identifying quality deficiencies, control gaps, and opportunities for continuous improvement. The Manager, QA supports consistent, high-quality risk management practices through objective review, constructive challenge, detailed analysis of financial crime investigations and risk assessments, and oversight of quality assurance governance, reporting, and continuous improvement initiatives.

 

What You'll Do

 

•    Perform independent QA reviews of AML alerts and cases, SAR recommendations, sanctions reviews, and EDD assessments.
•    Assess the quality, completeness, accuracy, and consistency of investigations, risk assessments, supporting documentation, and disposition decisions.
•    Verify conclusions are evidence-based and comply with AML, sanctions, financial crime, and regulatory requirements.
•    Evaluate whether material financial crime risk indicators and customer risk factors have been appropriately identified, assessed, and escalated.
•    Identify, document, and escalate quality deficiencies, documentation gaps, control weaknesses, emerging risks, and repeat findings.
•    Prepare clear, concise, and auditable QA documentation, including findings, recommendations, review outcomes, and supporting rationale.
•    Maintain records and support QA reporting, trend analysis, audits, independent testing, and regulatory examinations.
•    Develop, produce, and present QA management reporting, metrics, trend analysis, KPIs, and KRIs to support senior management oversight, governance committees, audits, and regulatory examinations.
•    Maintain and oversee the governance framework for FIU, U.S. Sanctions, and Enhanced Due Diligence (EDD), including policies, procedures, methodologies, and related documentation, ensuring alignment with regulatory requirements, enterprise standards, and evolving financial crime risks.
•    Lead QA issue management and continuous improvement activities, including tracking findings, monitoring remediation efforts, analyzing recurring themes and root causes, communicating lessons learned through targeted training and awareness initiatives, and driving enhancements to investigative quality, controls, and program effectiveness.
•    Provide feedback, track remediation activities, and identify opportunities to strengthen investigative quality, controls, and QA methodologies.