Manager Quality Assurance

About This Role

Who We Are: 

• CAE Vision: Our vision is to be the worldwide partner of choice in defense & security and civil aviation by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. 

• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. 

• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. 

What We Have to Offer: 

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance 

• A work environment where all employees are valued, respected and safe 

• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions 

• Recognition, professional development, advancement and having fun! 

Summary  

The Quality Assurance Manager is a self-motivated individual who leads day-to-day operation of Quality Assurance activities for CAE USA. The position has significant interaction across all Simulation Products and Services operational departments. 

Essential Duties and Responsibilities  

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Leads / manages a team of Quality Assurance professionals to ensure products and services meet all applicable external requirements (i.e. Customer, ISO 9001, CMMI, AS9100). 

• Interfaces with members of management, program/project, customers, suppliers, and CAE USA to proactively identify and address product Quality issues. 

• Review production schedules to ensure personnel are available to support the assigned task and coordinate with the Quality Director to address any capacity concerns. 

• Uses Quality Assurance and improvement concepts, techniques, tools, and statistical methods to diagnose and correct improper practices and product deficiencies by focusing on prevention. 

• Monitor established metrics, identify negative trends and take corrective action as required to ensure departmental goals are met. 

• Supports estimation / proposal pursuits, internal / external audits, supplier evaluations, internal inspection, customer property administration, and disposition of defective material. 

• Track, coordinate and conduct training for each Quality Engineer & Inspector to ensure compliance with the individual training requirements. 

• Provide weekly status updates to the Quality Director as directed. 

Supervisory Responsibilities