Manager, Public Affairs

Manager, Public Affairs

Manager, Public Affairs  

At Capital One, we’re building a leading technology company. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One helps our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                               

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

About the Role:

Capital One is looking for a strategic, creative and results-driven communications professional to join our Public Affairs team. Public Affairs is a cross-functional organization within Capital One’s External Affairs team that leverages best practices across public relations, marketing, political engagement, government affairs and digital campaign advocacy to enable business growth and mitigate risk. 

Working for one of the world’s most recognized brands that is ranked #106 on the Fortune 500 and #15 on Fortune’s 100 Best Companies to Work For, Capital One provides multiple opportunities to learn and grow while engaging with world-class business leaders across the enterprise.

As a key member of the Public Affairs team, you will help develop and contribute to creative communications campaigns that drive awareness around Capital One’s core business impact and values among decision maker audiences. In this role, you will work cross-functionally with Corporate Communications, Government Relations, Community Impact and Investment and various lines of business to identify earned media, storytelling and external engagement opportunities in service of deepening goodwill and fostering a better understanding of the issues impacting Capital One. You will play a critical role in project management and stakeholder coordination, partnering not only with teams across the company but also with national and regional media, think tanks, non-profits groups, civic leaders and political influencers. You will provide real-time, strategic counsel to senior leaders, influence alignment with external stakeholders and support the execution of a wide range of communications initiatives, including enterprise storytelling, earned media, events and convenings, research, owned content and digital advertising strategies. 

This position requires exceptional judgment, creative problem solving, attention to detail, action orientation and results focus. A knack for understanding and explaining complex policy issues and a curiosity about perspectives different from your own are essential to the success of this role. Humility, adaptability and a sense of humor will also serve you well. 

Primary Responsibilities:

• Contribute to and support strategic campaigns that advance favorable business, reputation and policy outcomes across all levels of government and stakeholder groups

• Design and curate impactful convenings to elevate Capital One’s leadership on core business and mission-driven work both inside and outside the beltway

• Build trusted relationships with third-party stakeholders, including think tanks, non-profits, civic leaders and political influencers to conceptualize, drive and shape communications campaigns and initiatives 

• Cultivate strong relationships with reporters in Washington, D.C. and in regional markets, leveraging media moments and trends to drive key narratives, investments and projects

• Draft messaging, talking points and rapid response materials on a range of public affairs issues for internal and external audiences

• Support Government Relations to educate internal stakeholders on emerging policy issues and political trends, and provide updates and strategic counsel on existing issues

• Leverage Capital One data-driven insights to support the execution of various events, thought leadership opportunities and policymaker education programs

• Contribute to executive thought leadership programming to elevate key executives’ perspectives, influence industry trends and help shape public opinion

• Stay abreast of evolv