Manager, Project Management - Card

Manager, Project Management - Card

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation’s great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great company – and a great place to work.

As a Manager on the Card Controllers project team, you will collaborate with smart and passionate leaders on strategic initiatives that are transforming our company. Team members are best-in-class leaders in operationalizing and implementing complex, transformational, large-scale business strategies and solutions. 

The ideal candidate can deliver in a challenging and fast-paced environment, and needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining delivery momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple stakeholder groups within a complex organization.

Responsibilities:

• Work autonomously on large and small scale projects that have a direct impact on Card Controllers

• Display strong collaboration skills with a variety of stakeholders across all levels to understand business problems, ensure accountability and focus on bringing issues to resolution, which includes clarifying and defining business needs, requirements and use cases.

• Assist teams in developing program objectives and corresponding key results to tie back to value-delivered

• Demonstrate organizational agility to adapt to changing demands

• Show a willingness to learn and an intellectual curiosity to better understand Card Controllers business processes to identify areas to streamline or improve business processes

• Apply understanding of financial, data, and technology concepts to program objectives

• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

• Exhibit outstanding influencing skills to effectively drive project / program efforts

• Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor's degree or military experience 

• At least 4 years of experience in  Project Management or Program Management or a combination 

Preferred Qualifications:

• Bachelor’s degree with a focus in Finance or Accounting

• Master’s degree or MBA degree

• 5+ years of Project Management experience, including experience leading business regulatory projects 

• Strong communication and collaboration skills

• Project Management Professional (PMP) or Lean Six Sigma certification

• Strong problem solving and influencing skills

• Strong understanding of financial, banking, data, and technology concepts

​

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

This role is hybrid, meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are options for in-person days for associates to spend time together working in our beautifully-designed team areas.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-t