Manager, Program Management Office

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

 

Manager, Program Management Office – Product Development

Primary Purpose:

Responsible for leading the end to end activities for Product Development (PD). Manages the product lifecycle from design concept, product creation to bulk production. Develops overviews to provide cross-functional team visibility to critical milestones, timing, resources, and areas of risk across their respective area. Leads the development process encompassing the management of Product Development Calendars, and special projects.

 

The successful individual will leverage their proficiency to...

 

Project Management

 

• Manage PD project timelines partnering closely with internal Coach Teams (Design, Design Management, Global Merchandising, Materials Management, PD, Print team, Global Merchandise Planning, Visual Merchandising, Supply Operations, Service Providers, Raw Materials Suppliers, Global Marketing and Global Business unit partners)
• Manage PD timelines for all leather goods, Ready-to-wear and Footwear across Retail and Outlet; mitigate risks and barriers to achieve on-time execution
• Build strong relationships with cross functional teams and leverage relationships to drive execution
• Develop effective communication processes to inform the cross-functional teams about project progress, and key deliverables
• Identify process standards and best practices

 

Meeting Management

• Facilitate PMO working sessions to achieve on-time execution of PD projects
• Summarize next steps/open items during PDT milestone meetings; schedule follow up outside of established/scheduled PDT activities/milestones
• Communicate key decisions/updates in between scheduled PDT activities/milestones
• Prepare for next scheduled PDT activities/milestones

The accomplished individual will possess...

• Bachelor’s degree with 3 - 5 years of relevant project management experience.
• Ability to multi-task projects with equal priority, anticipate issues and provide creative solutions.
• Excellent attention to detail, superior communication, customer service and follow up skills
• Ability to build successful partnerships.
• Strong organizational skills, timely delivery of projects
• Ability to work under pressure and work against tight deadlines
• Ability to interact successfully with diverse individuals at all levels
• Fast learner, self-driven, natural curiosity, and enthusiasm
• Strong computer skills in Microsoft project, Teams, and Microsoft Office Suite and other project management tools
• Fashion or Luxury experience a plus

Our Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds