Manager, Partnership Operations

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

Snapchat’s music-based creative tools empower our 306M daily users to convey a new dimension of self expression by quickly adding licensed music to their snaps. This is just the start of music at Snap and we are growing our Partnerships Operations team to support these tools globally.

We are seeking a Manager, Partnerships Operations to join Snap Inc.!

What you'll do:

• Content rights landscape, including music, for record labels, music publishers and Performing Rights Organizations

• Content ingestion practices (DDEX), digital supply chain operations, publishing clearance, and metadata management

• Compliance with reporting obligations, and other key provisions from complex licensing agreements

• Management of 3rd party service providers

• Content management system architecture and development

• Drive Automation & Operational Efficiency: Identify opportunities to streamline manual processes through automation and tooling. Partner with technical teams to implement solutions that improve accuracy and reduce turnaround times.

• Resolve Complex Partner Issues: Serve as a key escalation point for complex partner challenges, including revenue discrepancies, reporting issues, and product-related concerns. Investigate root causes and drive timely, effective resolutions.

• Collaborate Cross-Functionally: Partner across Partnerships, Product, Engineering, Finance, and Legal, to ensure alignment and operational readiness for new initiatives, product launches, and policy changes.

Knowledge, Skills, and Abilities:

• Creative and innovative thinker with a proven track record for solving complex problems

• Team player who can work across multiple groups, including product, engineering, legal, and other XFN teams

• Bias for action in a lean work environment

Minimum Qualifications:

• 9+ years working in global operations for a music-focused technology platform, digital music service or rights owner

• Positive relationships with major and independent music content owners

• Strong analytical and quantitative skills

Preferred Qualifications:

• Moderate proficiency in SQL

• Passionate about the business of music

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a “default together” approach and expect our team members to work in an office 4+ days per week. 

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by