Manager, Operations Support - TForce Freight

Job Title: Manager, Operations Support

Job Summary: 
The Operations Support Manager includes supervising employees, assessing the efficiency and technical proficiency of the team, and ensuring staff safety when working in potentially hazardous settings like a warehouse environment.

Job Responsibilities:

• Organizing, a planning, allocating resources and managing the daily operations of the business.
• Evaluate the divisions performance and develop strategies for performance improvements.
• Ensure that compliance to policies and procedures is maintained by the team members.
• Drives performance metrics to ensure service processes and procedures support business objectives.
• Analyzes performance trends to determine areas for improvement and raise performance expectations where appropriate.
• Manages resources and people processes, performance reviews, career development, training and staffing to ensure the day to day administration of processes and formal procedures.
• Conducts frequent performance evaluations.
• Conducts service trend analyses to determine the best service improvement strategies.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S.
• Experience supervising employees - Preferred
• Bachelors Degree- Preferred