Manager, Operations

Job DetailsJob Location: SOUTH PORTLAND DISTRIBUTION CENTER - South Portland, ME 04106 

CULTURE SNAPSHOT:

Broad River Retail is an organization of integrity, diversity and culture working together for the purpose of ‘Furnishing Life’s Best Memories’. At Broad River, we call all our employees “Memory Makers.”  We do this because we know everyone that works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities. 

We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE:

The Manager, Operations reports directly to the Senior Manager, Operations and is part of the Operations department. The position is responsible for leading and coordinating the activities of the company's distribution centers. This includes overseeing the receiving, storage, and shipping of goods, as well as managing inventory accuracy and ensuring timely and accurate order fulfillment. 

DAY IN THE LIFE AS THIS MEMORY MAKER:

Maintain scheduling of tasks to meet business needs. Tasks may include the coordination of outbound, inbound, inventory and quality control functions 

Manage a small team with training, direction, accountability, and encouragement 

Reporting of KPI’s both internally and externally 

Monitor safety through behavioral awareness and best practice procedures 

All other duties as assigned 

WORKPLACE ENVIRONMENT:

While performing the duties of this job the employee is:

Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring  

Must be able to routinely lift or move objects up to 75 pounds alone and team lift objects over 75 pounds  

Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday   

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS & BENEFITS:

Salary Range: $80k+, Based on numerous factors including experience, knowledge, and skill. 
This position operates on a contract-to-hire basis 
Medical, dental, vision, and life insurance options after conversion
Paid time off and 401K matching contribution after conversion
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU:

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

#BRROperations
QualificationsWHAT YOU’LL NEED TO SUCCEED:

A positive outlook and encouraging mentality 

Strong leadership skills to effectively motivate and mentor members of their team 

Strong cognitive skills required; including the ability to learn quickly, handle multiple complex tasks simultaneously and be highly productive without needing much supervision 

Ability to effectively communicate expectations, instruction, and performance levels in both written and verbal form 

Collaborate interdepartmentally to meet business needs, drive KPI’s and build relationships 

Manage time and expectations for self and others 

Ability to build team with intentions, hiring practices, training, mentorship, and accountability 

Proficient in various software and technologies to include reporting 

Innovative thinking to improve efficiency and reduce costs 

Flexibility in scheduling and ability to work all shifts