Manager of Digital Solutions

 

Position Title: Manager of Digital Solutions 

Pay 15 

Reports To: VP of Operations

Salary: $110,000 - $120,000

Other Forms of Compensation: Benefits 

 

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work in 2021, This is R/A !

Job Summary

We’re looking for talented individuals to join Restaurant Associates at 270 Park! Featuring vibrant food halls, bustling cafes, curated retail experiences, and world-class catering, this high-profile location will stand tall among NY's finest. Elevate your career as part of a dynamic opening team that delivers top-tier service and innovative culinary experiences. 

 

As the Manager of Digital Systems, you will oversee all updates and user experiences for technology systems in a large corporate food service operation. Systems include Point of Sale, Mobile Order, Signage Display, Menu & Nutritional Management, Operations Monitoring, Team Communications, and other hospitality-related applications.  

 

Key Responsibilities: 

 

• Lead the management of site-wide Digital Systems, including user experience, updates, and other digital initiatives.  
• Contribute to the design, implementation, maintenance, and expansion of the mobile order app, ensuring it meets user needs and operational goals. 
• Maintain and coordinate team updates to various digital platforms, including signage systems, digital logging systems, team communication channels, and waste tracking. 
• Coordinate content management with other Departments and ensure the smooth operation of digital services across the organization. 
• Integrate technology systems into global reporting processes, ensuring accurate and timely data reporting. 
• Collaborate with cross-functional teams to enhance the efficiency and effectiveness of all technological solutions. 
• Provide leadership and guidance to technology teams ensuring best practices are followed and projects are completed on time and within budget. 

 

Qualifications:

 

• Hospitality-centric service provider.
• Proven experience in managing technology systems within a corporate or operations setting, particularly in POS and mobile applications. 
• Strong background in content management and digital services, with experience coordinating across multiple platforms. 
• Excellent project management skills, with the ability to handle multiple tasks simultaneously and meet tight deadlines. 
• Strong communication skills, with the ability to work effectively with both technical and non-technical teams. 
• Experience in global reporting and data integration is a plus. 
• Bachelor’s degree or equivalent experience is preferred- not required.  

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.