Manager of Data Operations

Help Us Shape the Future of Healthcare   At League, we’re big on building connections - both through our product and with each other. Our platform is consumer centric, personalized and always on. We’re reimagining the health benefits experience to give people a more consumer-centric way to manage their health: immediate, seamless, and tailored to their unique needs. It’s a front door to healthcare that empowers people to live healthier, happier lives. Every day.

As a Manager at League, you are responsible for accomplishing your own projects and goals, while managing a team of Individual Contributors. The Manager of Operations is responsible for the effective and successful management of labor, productivity, quality control, and data safety measures as established and set for by Operations Leadership.

In the role of Manager, and under the guidance of the Director of Client Operations, you:

• Effectively manage the day to day activities of yourself and your team to meet defined SLA(s)
• Develop and implement timelines to manage multiple projects and competing deadlines to achieve organizational goals
• Establish ongoing process improvement measures to increase efficiency, accuracy and scalability
• Establish communications processes to ensure the appropriate dissemination of information to direct reports and across department leaders
• Develop systems to monitor key operational processes to track the effectiveness, quality and cost of operating our business
• Promote a company culture that encourages top performance and high morale
• Empower the team to improve their overall skills and product knowledge by conducting a bi-weekly 1:1 and a semi annual performance evaluation with each direct report

Required:

• Advanced level understanding of US employee benefits
• Experience with data integration for benefit administration (e.g. HRIS, payroll, insurance carriers)
• Experience with reusable data processing models (e.g., enrollment & eligibility, self billing, payroll, COBRA & ACA integrations)
• Previous experience working within SaaS / insurance / insurance administration / healthcare 
• Ability to pass a background check and drug screen

 

USA APPLICANTS ONLY: The US-specific compensation range below for this full-time position is exclusive of  bonus, equity and benefits. This range reflects the minimum and maximum target for base salaries for the position across all US locations. Where in the band you may land is determined by job-related skills/experience and location. Your recruiter can share more about the specific salary range for your location during the hiring process.Compensation range for USA applicants only$75,086—$112,629 USDAt League, everyone is welcome. We believe individuals should not be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at recruitinginfo@league.com.

Our Application Process:   Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews all applications at League.
• If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
• The final step is an offer, which we hope you will accept!
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.

  Here are some additional resources to learn more about League: Learn more about us in this short video! League, Cleveland Clinic collaborate to make employees healthier across North America League and Loblaw bring next-generation digital health platform to customers