Manager, Newbuild Programs

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

 

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

 

Royal Caribbean Group’s Hotel Operations Team in the Royal Caribbean International brand has an exciting career opportunity for a full time Manager, Newbuild Programs reporting to the Director, Hotel Operations Newbuild Programs.

 

This position will work on-site in Miami, Florida.

 

Position Summary:

 

This is a land-based position, but functions as the shipboard operations content expert. In this role, you would proactively assess, quantify, plan, coordinate, drive, and manage the execution of projects so they are accomplished within the prescribed time frame, budget, while meeting all safety standards and brand standards.  You would be responsible to ensure the operability of the vessel including new concepts. This entails collaborating with various departments, brand sponsor representatives involved in the day-to-day ship operation: Hotel and Marine Operations, Global Marine Technical teams, Design, Finance, Procurement, HR, IT, Shore Excursions, Onboard Revenue, Revenue Management, Sales and Marketing, Safety and Environment as well as shipyards.  Your focus would be on logistics, operability, innovation, efficiencies, technology, SOP’s, compliance. Typical assignments would include Newbuild new ship class development, large scale projects such as Revitalizations / Modernizations and Special Projects. You would need to leverage existing analytical and product development resources accordingly.

 

Essential Duties and Responsibilities:

• Assess reference vessel performances, lessons learnt, current condition.
• Ensure any new concept development will include all necessary components to operate the venues / concepts in an optimal manner, back of house access, transportation, services, storage, technology needs, resources, standard operating procedures.
• Communicate / seek shoreside responsible sponsors’ feedback, decisions on key elements throughout the design phase. 
• Represent Hotel Operations department in all meetings related to concept and design development of each venues / concept.
• Develop par level and full year operating expense plan for specific venue / concept.
• Develop a 5- and 10-year lifecycle model cost model for specific venues / concepts and escalate any concerns to brand leadership if out of the norm.
• Develop milestones and action plans with various sponsors towards venue / concept operability.   
• Manages vendors, ensuring they meet our time, budget, safety and brand guidelines.  
• Manage and coordinate at a high level, all general procedures and regulatory classification and safety issues between new building office(s) and classification and regulatory societies.
• Communicate project plan status on a regular basis to project team and project stakeholders. 
• Participate to final venue inspections on behalf of the brand leadership, update brand leadership on adherence to venue completion schedules and subsequent release to shipboard operators.
• Drives punch lists and guarantee claims towards prompt and effective resolution.
• Assess, communicate and drive operational improvements with all Hotel Operations Sponsors.