Manager, Learning & Development

<p><strong><span data-contrast="auto">Company Introduction</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><span data-contrast="auto">Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.<span class="Apple-converted-space">&nbsp;</span></span>&nbsp;<br>&nbsp;<br><span data-contrast="auto">Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><span data-contrast="auto">We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”&nbsp;&nbsp;</span><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><strong><span data-contrast="auto"> </span></strong><span data-ccp-props="{&quot;134233279&quot;:true,&quot;134245417&quot;:false}">&nbsp;</span></p> <p><strong><span data-contrast="auto">Role Overview</span></strong></p> <p><span data-contrast="auto">Responsible for the establishment and execution of Development plans, to improve the competency of executives and employees, to develop next-generation leaders and key talents.</span></p> <p>&nbsp;</p> <p><strong><span data-contrast="auto">Key Responsibility</span></strong></p> <p>Strategic Ownership &amp; Program Management</p> <ul> <li>Design, implement, and maintain the overarching training framework for <strong>Linehaul, Driver (Fleet), and Sortation Operations</strong>.</li> <li>Standardize onboarding, skill development, safety protocols, and recurrent training to lower turn-time, increase facility throughput, and reduce safety incidents.</li> <li>Establish key performance indicators (KPIs) to measure training effectiveness, return on investment (ROI), and operational readiness across all three pillars.</li> </ul>