Manager, Inside Sales

Remote USA - can live anywhere in the continental United States

About Us

CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.

Position Summary

We have an immediate opening for an Inside Sales Manager. In this role, you will develop relationships with customers to help them maximize their CRM, mine their customer base and find more opportunities while leading a team of talented sales staff.

You will work with dealers to help support their marketing plans while helping them increase sales, gross profit and deliver results. You will be responsible for a team that creates opportunities to present email and call center campaigns.

Work cohesively with the Call Center, Graphic Design and Data teams to ensure the customers’ expectations are met. Become the subject matter expert in Call Center and Email Marketing solutions. You will lead a team that generates interest, qualifies prospects, presents solutions, closes sales and ensures that monthly revenue goals are met. 

If you are passionate to help customers and want to make a difference this is a role for you. Our culture is to invest in our employee’s goals and growth.

• Lead a team of sales people to help uncover dealer needs and present appropriate marketing solutions

• Ensure sales team follows up with the customer on any inbound leads within 24 hours

• Achieve or exceed monthly sales revenue quotas

• 80% rep-facing time via phone calls and video conferences/ 20% of time w/ direct OEM sales and account management

• Lead Campaign Outreach and Follow Up

• Communication with internal and external partners to ensure completion of sales and associated activities

• Conduct weekly 1:1 meetings with all reports, and a weekly 1:1 w/ Senior Director of Inside Sales

• Ensure competitors do not penetrate accounts

• Ensure customer satisfaction through:

  • Continual customer engagement and follow up

  • Product and industry knowledge 

• Become a student of the industry always willing to learn and adapt

• Utilize Salesforce to effectively manage pipeline, client interactions and provide accurate weekly forecasting to Inside Sales and CDK Call Center

• Manage deals within financial parameters

Qualifications

• The ideal candidate will be customer focused, detail oriented and results driven

• Excellent written and verbal communication/interpersonal skills

• The ability to sell, negotiate, persuade and influence

Education/Experience

• Bachelor’s degree preferred or equivalent experience

• 2-5+ sales experience – inside or outside – preferably in technology sales

• Advanced time management skills

• Microsoft Office Skills

• Experience using Salesforce

Preferred:

• Automotive experience

• Database/ Equity mining knowledge

• ELEAD CRM knowledge

Salary = $100,000 + Uncapped Incentives/Commissions

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.  The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

• Paid Time Off (PTO)

• 401K Matching Program

• Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants wil