Manager, Human Resources - Comcast Business

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Comcast Business is seeking a strategic and collaborative Human Resources Manager (HR Business Partner) to support leaders and teams across our Strategic Enterprise and Global Sales organizations. This role serves as a trusted advisor to senior leadership, aligning people strategies with business objectives while fostering a high-performance, inclusive, and customer-focused culture.

The successful candidate will partner closely with business leaders to drive organizational effectiveness, talent management, employee engagement, workforce planning, leadership development, and change initiatives. This individual will play a critical role in supporting a fast-paced, revenue-generating organization by providing strategic guidance on people-related decisions and ensuring alignment between business and talent objectives.

Additionally, this role will partner extensively with Sales Compensation, Finance, and business leadership to support the alignment and administration of incentive compensation programs across Strategic Enterprise and Global Sales organizations. The HR Business Partner will help ensure employees are aligned to the appropriate sales compensation plans, Target Incentive Compensation (TIC) structures, quota assignments, and organizational frameworks that support business objectives and drive performance.

Job Description

Responsibilities:

Strategic Business Partnership

• Serve as a trusted HR advisor to leaders across Strategic Enterprise and Global Sales.

• Partner with leadership to develop and execute talent strategies that support business growth, revenue objectives, and organizational priorities.

• Consult on organizational design, workforce planning, succession planning, and change management initiatives.

• Leverage business insights and workforce data to identify opportunities and recommend solutions that drive organizational performance.

Leadership Coaching & Employee Relations

• Provide coaching and guidance to leaders on employee relations matters, performance management, talent development, and organizational effectiveness.

• Manage complex employee relations issues, including investigations, conflict resolution, performance concerns, corrective action, and policy interpretation.

• Partner with leaders to foster an engaged, inclusive, and high-performing workplace culture.

• Ensure consistent application of employment policies, practices, and compliance requirements.

Talent Management & Organizational Development

• Support talent reviews, succession planning, leadership development, and career growth initiatives.

• Partner with Talent Acquisition and business leaders to identify workforce needs and execute hiring strategies.

• Assess organizational capability and develop plans to strengthen talent pipelines and leadership readiness.

• Drive initiatives that enhance employee engagement, retention, and overall team effectiveness.

Compensation, Sales Incentives & Performance Management

• Partner with Sales Compensation, Finance, and business leadership to ensure sales organizations are aligned with the appropriate compensation structures, incentive plans, Target Incentive Compensation (TIC), quota assignments, and territory designs.

• Provide strategic HR guidance on compensation-related matters, including organizational changes, promotions, role alignment, workforce planning, and sales force design, while ensuring consistency with company compensation philosophy and internal equity practices.

• Collaborate with leaders during annual planning cycles, organizational restructures, and talent reviews to ensure employees are appropriately aligned to compensation plans and performance expectations.

• Leverage workforce and compensation data to identify trends, inform decision-making, and support talent strategies that drive employee engagement, retention, and business performance.

HR Programs & Compliance

• Ensure compliance with all applicable federal, state, local, and