Manager, Growth Strategy, Provider Ops

About Lyra Health
Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The RoleLyra is looking for a Growth Strategy Manager for our Lyra-wide clinical programs to help drive long-term growth strategy. The ideal candidate is a strong communicator and strategic problem solver who can break down ambiguous growth challenges into actionable, data-driven solutions. This person is energized by tackling ambiguous problems, understanding drivers to sustainably grow clinical programs, a dynamic work environment, and expanding access to high-quality mental health care. 

Responsibilities

• Monitor and optimize network adequacy across Lyra’s clinical portfolio, ensuring geographic and clinical coverage consistently meets member demand and performance standards.
• Define and track key performance drivers, designing robust reporting frameworks that provide real-time visibility into the health and scalability of the network.
• Serve as the primary subject matter expert for network performance, proactively diagnosing root causes for fluctuations and identifying targeted areas for improvement.
• Drive cross-functional strategy to bridge network gaps, partnering with Clinical, Product, and Operations teams to implement scalable, long-term solutions.
• Synthesize complex data into actionable narratives, ensuring both near-term operational needs and long-term strategic goals are supported by rigorous analysis.
• Deliver data-driven recommendations to executive leadership, providing the insights necessary to drive organizational alignment and strategic investment.
• Collaborate with leadership to align network capacity with commercial goals, ensuring Lyra’s network strength remains a key differentiator in the market.
• Influence the evolution of clinical programs by providing a network-centric lens on how Lyra can best serve new and existing member populations.
• Lead high-priority initiatives end-to-end, managing the full lifecycle from initial concept and stakeholder alignment through execution and post-launch evaluation.

Qualifications

• 8+ years of relevant experience in management consulting, corporate strategy, digital health, or related experiences. Healthcare experience is a plus, but not required
• Highly organized and detail-oriented self-starter; able to multitask and prioritize in a dynamic environment
• Strategic problem solver with the ability to structure ambiguous and complex problems 
• Strong quantitative analytical skills (Excel/Google sheets/SQL a must); Salesforce experience is a nice-to-have
• Able to distill and effectively communicate the ‘so what’ from complex analytics using large data sets
• Strong project management skills with a demonstrated ability to manage relationships across cross-functionally
• Previous experience with network adequacy / network management is a plus
• Passion for expanding access to high-quality mental health care

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as de