Manager, Group Sales (53099)

Position Overview: 

The Hub City Spartanburgers are seeking a highly motivated, well-organized, results-oriented sales professional that will be instrumental in executing the ticketing strategy and creating group sales culture to surpass short-term and long-term ticket revenue goals, attendance goals and retention goals. The Manager, Group Sales will report to and collaborate with the Director, Ticket Sales.

Essential Duties and Primary Responsibilities:

• Responsible for, but not limited to, selling all group products including birthday packages, fan experience packages, individual and packaged suites/hospitality, and group events to corporations, non-profits, schools, groups with an emphasis on maximizing revenue
• Lead Account Executives through continuous sales training to create and sustain a competitive sales team
• Create and implement sales contests to motivate and drive a culture of sales excellence
• Assist the Director of Tickets Sales in strategic planning of group sales for future years
• Collaborate with the Director of Ticket Sales to implement new products for groups and fan experience packages
• Meet and exceed established weekly, monthly and annual sales goals
• Implement and demonstrate outbound sales efforts by using sales and service best practices, prospecting, networking, lead generation, referral gathering, data capture and personal database management
• Assist in holding teammates accountable to touchpoint goals and data collection through systems and processes established by DBH leadership and the Director of Ticket Sales
• Generate a pre-determined minimum number of weekly out of office as well as in ballpark “face-to-face” meetings to create new business opportunities
• Provide a superior level of customer service to all suite clients, season ticket holders, plan holders, single game buyers, groups, and new business prospects and fans alike
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities
• Develop and implement prospecting events in collaboration with season tickets, corporate partnerships, and groups business
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members
• Review and continuously explore systems and processes for effective and efficient revenue generation
• Participate and contribute to sales team meetings and training sessions
• Model and reinforce the Hub City Spartanburgers expectations of positivity, work ethic, professionalism, respect and being the best, you can be
• Participate in community engagement efforts to represent the Hub City Spartanburgers in both Ticket Sales and recruitment
• Support game day efforts setting the ballpark for guests and breaking down group spaces post-game
• Support rotation of game day responsibilities including but not limited to gate captain and our sales table
• Other duties as assigned

• Minimum two years of prior outbound sport sales experience
• Minimum one year management experience
• Looking for a leader who is personable, hardworking, self-motivated, organized and detail-oriented to become a valuable member of our sales team.
• Excellent communication (written and verbal), decision making, basic computer skills, project management, and inter-personal skills necessary.
• Willing to engrain themselves in the community through networking and relationship building
• Strong organizational and time-management skills
• Excellent oral and written communication, customer service and problem solving skills
• Ability to function in a fast-pa