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Manager, Gift Shops

Emory Healthcare
United Statesfull_timeVerifiedPosted 17 Jun 2025

About the role

Overview

Be inspired.  Be rewarded. Belong. At Emory Healthcare. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide: 

  • Comprehensive health benefits that start day 1 
  • Student Loan Repayment Assistance & Reimbursement Programs 
  • Family-focused benefits  
  • Wellness incentives 
  • Ongoing mentorship, development, and leadership programs  
  • And more  

Work Location: Atlanta, GA

Description

  • Oversees daily operations of the two gift shops within Emory University Hospital and Crawford Long Hospital
  • Plans, administers, and monitors shops' capital equipment, operations, and personnel budgets
  • Processes cash deposits, preparing reports as necessary, and manages daily cash flow
  • Assists external auditors preparation for annual audits and tax return
  • Selects, purchases, ensures receipt and payment of and sets retail prices for store merchandise
  • Develops, implements, and insures adherence to customer service procedures
  • Determines inventory needs and maintains appropriate inventory levels and product mix
  • Manages shops' staff, including hiring, scheduling, problem-resolution, training, and performance assessment
  • Attractively designs, prepares, and displays merchandise, including fresh flower arrangements
  • Plans and promotes seasonal and selected merchandise to increase sales opportunities
  • Participates in developing departmental goals and objectives
  • Meets with other staff members to discuss progress and to develop future courses of action
  • Supervises staff and manages employee performance
  • Provides ongoing performance feedback, addresses problems, hires, orients and trains employees, verifies competency and identifies and suggests ways to develop skills
  • Schedules staff and monitors workflow
  • Develops, implements and insures adherence to customer service procedures
  • Works with manager to formulate plan for professional development
  • Attends educational in-services as appropriate
  • Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments
  • Participates on committees and in research or studies as appropriate
  • Assesses needs and develops and implements staff development and training and inservice programs as appropriate

MINIMUM QUALIFICATIONS:

  • Two years of college coursework
  • Six years of retail experience which includes two years of management experience
  • Knowledge of various personal computer software packages

 

JOIN OUR TEAM TODAY! Emory Healthcare (EHC), part of Emory University (EUV), is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet® designated ambulatory practice. We are made up of 11 hospitals-4 Magnet® designated, the Emory Clinic, and more than 425 provider locations. The Emory Healthcare Network, established in 2011, is the largest clinically integrated network in Georgia, with more than 3,450 physicians concentrating in 70 different subspecialties. 

 

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

 

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

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Company

Emory Healthcare

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