Jobs and Careers
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Manager, Field Installation
Brinks HomeUnited Statesfull_timeVerifiedPosted 4 Feb 2026
About the role
Brinks Home™ is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a Manager, Field Installation who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. Lead a team of installation technicians delivering high-quality, code‑compliant security and smart‑home installations. Own technician staffing, training, safety, and installation quality/cycle time. Key Responsibilities:
- Recruit, schedule, coach, and performance‑manage an installation team; foster a safety‑first, customer‑first culture.
- Enforce installation standards and compliance
- Monitor job cycle times, first‑time‑right %, callbacks, and installer productivity; publish weekly/monthly dashboards.
- Ensure readiness; coordinate with Field Service.
- Conduct regular team meetings and ongoing technical training; maintain technician certifications/licensing.
- Handle timekeeping accuracy, PTO approvals, and corrective action per policy
- Prior leadership of 5+ field technicians in low‑voltage/security systems; strong planning under pressure.
- Working knowledge of intrusion, fire, access, video, and networking fundamentals.
- Valid driver’s license; ability to pass background/drug screen; safe driving record
- Brinks Home recognizes the value of benefits for you and your family, so we offer a comprehensive and competitive benefits program:
- Medical, Dental, Vision, 401(k) with Employer Match, Paid Time Off & Paid Holidays, HSA/FSA, Life & AD&D Insurance, Disability Coverage, Maternity/Parental Leave, Mental & Physical Health Benefits, Employee Resource Groups, Volunteer Hours, Discounted Equipment & Monitoring, Employee Referral Program, and Continuing Education
- To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page.
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