Manager – Enterprise Business Systems

About This Role

Who We Are:  

• CAE Vision: Our vision is to be the worldwide partner of choice in defense and security, civil aviation, and healthcare by revolutionizing our customers’ training and critical operations with digitally immersive solutions to elevate safety, efficiency and readiness. 
• CAE Defense & Security Mission: CAE's Defense and Security business unit focuses on helping prepare military customers to develop and maintain the highest levels of mission readiness. 
• CAE Values: Empowerment, Innovation, Excellence, Integrity and OneCAE make us who we are and we strive to make a difference in the world while helping each other succeed. 

What We Have to Offer: 

• Comprehensive and competitive benefits package and flexibility that promotes work-life balance 
• A work environment where all employees are valued, respected and safe 
• Freedom to succeed by enabling team members to deliver, take initiatives and make decisions 
• Recognition, professional development, advancement and having fun! 

SUMMARY

Provide management leadership for CAE’s Business Systems Customer Support teams. Must have

proven and extensive enterprise systems deployment and support experience. Applicant must have

excellent communication and interpersonal skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Leads CAE USA’s Business Systems, PMO, ERP, and ITAM teams in design, deployment and administrative tasks, reporting to the Sr. Director of IT
• Represents IT and participates in business analysis meetings to determine and clarify informational requirements and business opportunities
• Evaluate and optimize business systems architect to reduce technical debt and enable future scale
• Oversee the end-to-end lifecycle of system enhancements, platform upgrades, and migration
• Identify opportunities in the overall project methodology for technical or process improvements to facilitate agile development, shorter timelines, and more robust integrations
• Collaborate with cross-functional teams to ensure successful execution of initiations and optimization of system performance and usability
• Develop, manage, and track the annual budgets for IT assets, licensing, purchases.
• Assists with platform hardening guidelines, policies, configuration standards, disaster recovery and best practices for all IS platforms
• Guide cross-functional project scoping, stakeholder communication, UAT testing, and adoption plans
• Participate in ongoing reviews and enhancement of IT policy and procedures to ensure all IS platforms are compliant with corporate policies and guidelines
• Develop and drive the enterprise roadmap prioritizing initiatives that align with business objectives and strategic goals
• Demonstrates expertise and leadership as the owner of Business Systems response activities as defined within the Business Continuity Plan and IT Recovery Plan
• Ensure that daily, weekly, and monthly statistics, status reports, and graphical reporting aids are completed and continually modified to meet the needs of the department.
• Solves problems and makes decisions on a daily basis relative to System issues. Ensures that effective representation takes place for the coordination of work processes and projects with other departments and divisionsRe0sponsible for oversight of software license cost reviews, compliance and licensing life cycles with understanding different licensing types/methods associated with this business unit
• Manages software and hardware from purchase, upgrades, removal, and retirement including all support contracts and agreements
• Interacts with vendor, suppliers, and contractors for purchase and procurement of a broad spectrum of hardware and software applications along with other products and services

SUPERVISORY RESPONSIBILITIES:

• Direct responsibility for assigned team and customer facing deliverables.
• Assigns tasks based on priority and monitors service level agreements.
• Provides team members with direction and technical guidance.
• Ensures team members are properly cross trained.
• Supports the Director in maintaining overall company policies and goals and defining high standards within the group.
• Maintains effective communi