Manager - Digital Enabling Technologies Operations
ArthrexAbout the role
Arthrex is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively seeking a Manager – DET Operations to help manage the overall planning function(s) for all VIP production activities. Leads the VIP/DET production team and scheduling for all plans both digital transfer data and 3D printed solutions to ensure on time delivery of all pre-operative plans. Works closely with Quality, AMI 3D print team, and Product Management to ensure quality service. Are you interested in working, learning, and professionally advancing in a fast-growing global organization with great resources and opportunities? Then apply to join our talented team and support us in Helping Surgeons Treat Their Patients Better™.
Essential Duties and Responsibilities:
- Manages the day-to–day activities of the DET Preoperative Operations processes for all pre-operative planning activities.
- Manages a team of individuals to provide scheduling information, ensure alignment with production schedules, and date of surgery requirements
- Keeps abreast with changes affecting both supply and demand for products and materials
- Plans and forecasts for future demand levels based on sales forecast, current demand levels orders
- Establishes appropriate team staffing needs to ensure proper customer service levels
- Works with various departments to ensure the optimization of service and processing
- Monitors variations in forecast and capacity levels to maintain proper field service level
- Attends new product introduction meetings, presenting on behalf of DET Ops as needed
- Coordinates with multiple teams to improve production efficiency
- Monitors all SEMS intake requests and complaints; Leads monthly meetings to review quarterly findings.
- Works closely with DET leadership to ensure alignment of new developments; Manages testing and integration of new product releases
- Work collaboratively with Quality Management to identify operational initiatives for product throughput
- Monitors productivity of the team and works with supervisor to staff according to demand
- Performs corrective actions as needed
- Ensure compliance within functional area and support the compliance objectives of the organization as a whole.
Education and Experience:
- Bachelor of Science degree in Business or related field required
- 8 years relevant experience required
Knowledge and Skill Requirements/Specialized Courses and/or Training:
- Full working knowledge of materials management systems required.
- Ability to become APICS certified required.
- Ability to negotiate with outside vendors and suppliers required.
- Working knowledge of large ERP system, SAP preferred.
- Ability to analyze trends and make available forecasting and other analytics to provide recommendations to the upper-management team required.
- Strong interpersonal skills with the ability to interact with all levels of management required.
- Must contain a high level of attention to detail.
- Ability to lead multiple tasks, projects, and handle simultaneously independently required.
- Ability to alig
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