Manager, Davenport Lounge

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School of International Service

Time Type:

Full time

Job Type:

Regular

FLSA Status:

Non-ExemptFull On Campus Presence

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Summary:

This position is responsible for the management of day-to-day business operations of the Davenport Coffee Lounge within the School of International Service (SIS). This position is responsible for monitoring, maintaining and improving the quality of service, products, and the physical space of the coffee shop provided to the American University community by the Davenport Coffee Lounge under the supervision of the Senior Manager, Facilities Operations.

This position as head supervisor requires initiative, organization and the ability to mediate and guide 35 Federal Work Study (FWS) students. While this job is primarily self-directed, there is some supervision and assistance.

This position reports directly to the SIS Senior Manager, Facilities Operations and is responsible for supervising at least 30 FWS students daily during the academic year and 8-12 part-time students during the summer session.

This position also serves as the liaison between SIS and the Davenport Coffee Lounge

Essential Functions:

1.) Manage Davenport Staff     

• As the head supervisor, this position oversees FWS and PT students during the academic year and PT students during summer sessions. This includes assuring that each student has been hired properly, and that any information the SIS Senior Manager, Facilities Operations or Human Resources may need is provided in a timely fashion. The head supervisor also coordinates and facilitates monthly all-member staff meetings. Other responsibilities include serving as a liaison between the SIS office/community, staff, faculty, vendors and other departments and the Davenport Coffee Lounge. This position is essentially the primary contact for information about the Davenport Coffee Lounge. This position is responsible for the daily management of the Davenport Coffee Lounge. This makes it necessary to be on the premises daily. Interacting with and communicating with co-workers daily is essential to managing the Davenport Coffee Lounge.

2.) Inventory Specialist/Evaluator

• As the head supervisor, this position is responsible for all weekly and daily inventory duties. A weekly inventory of stock is recorded and monitored, and stock orders are placed according to inventory needs. A just-in-time inventory monitoring and ordering system is used; whereby inventory needs and orders are timed to maximize utility and efficiency.

3.) Facility and Equipment Management

• Responsibilities for this position include Maintenance of the Davenport Coffee Lounge space, the Atrium near Davenport, and the café outside. Standard upkeep is the responsibility of this position. At a minimum this means maintaining an environment compliable with DC Depa