Manager, Data Center Critical Facilities

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. 

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.

Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Leads a multidisciplinary team responsible for safe, reliable, and efficient datacenter operations. Determines resources, processes, and priorities to meet organizational goals. Provides direction within established policies while recommending improvements to enhance performance across multiple functions. Plays a key role in financial execution, workforce planning, and translating strategic objectives into operational results.

Responsibilities

Management & Leadership

• Leads supervisors and technical staff, ensuring consistent standards and a strong safety culture

• Oversees staffing, performance management, coaching, and development

• Supports testing, project execution, and incident response activities

Project & Site Operations

• Plans and allocates resources for data center projects, maintenance, and capacity needs

• Contributes to budget planning and cost management

• Converts functional plans into operational processes and ensures consistent execution

Vendor Oversight

• Manages contractor performance to meet KPIs, SLAs, and safety expectations

• Ensures work quality, compliance, and timely completion

Testing & Commissioning

• Ensures proper testing procedures and complete documentation

• Leads operational handover of new builds and infrastructure

• Authors Maintenance Operation Protocol (MOP) scripts

Incident Management

• Directs on‑site response during incidents and coordinates communication

• Supports root cause analysis and long‑term corrective actions

Qualifications

Required

• 8+ years of relevant experience in data center operations, critical infrastructure, or related fields

• Bachelor’s degree or equivalent professional experience

Preferred Skills

• Strong knowledge of mechanical, electrical, and critical infrastructure systems

• Experience leading multi‑layered teams and developing talent

• Proven ability in project management, vendor oversight, and capacity planning

• Strong analytical, communication, and problem‑solving skills

• Familiarity with operational standards and continuous improvement practices

The targeted pay range for this position in the following location is / locations are:

United States - NY9 New York City : 130,000 - 194,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

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