Manager, Communications Strategy

Job Description:

Please Note: We are unable to provide visa sponsorship for this role

The Role

A manager of communications strategy blends deep understanding of all channel best practices, targeting strategies and creative insights in order to coordinate and drive end-to-end marketing initiatives supporting Fidelity’s Wealth Management Business. Your responsibilities will include communications across traditional and digital channels, content marketing programs and other marketing-related initiatives as needed. As a member of the Communications Strategy team, you will serve as the advocate and facilitator among marketing strategy, integrated channel strategy, creative, legal, and marketing channels to drive consistent, on-strategy messaging with an eye on customer experience, brand alignment, efficiency, quality, and business results.

This individual will be a key steward for the newly developed communications strategy practice within Fidelity, driving excitement, partnership, and orchestration among internal stakeholders.   

The Team

This role is embedded within the Comms Strategy team - a new team and practice being built within Fidelity’s larger marketing organization. The team builds and executes upon integrated channel strategies to create more targeted, effective marketing efforts that deliver on business objectives and proven value- delivering the highest quality experiences for our customers and prospective customers.

At Fidelity, we embrace diversity of thought and experience. Our team thrives on a dedication to innovation which promotes a culture of continuous improvement.

The Expertise and Skills You Bring

• 2-3+ years proven account management experience within marketing, advertising and/or marketing communications

• Agency experience, especially with financial services clients, a plus

• Strong attention to detail and personal accountability

• Aptitude to learn new things quickly and adapt to new situations

• Proven project management skills, with consistent use of standardized processes (consistent use of and adherence to project schedules, use of workflow programs etc.) with the ability to prioritize, lead and handle several initiatives at once

• Outstanding relationship-building and influencing skills

• Inventive, self-sufficient, effective problem-solver and troubleshooter even in the face of ambiguity

• The inclination to think in a holistic, customer-centric way

• Ability to thrive on collaboration and understand the value of diverse opinions and different skillsets

• Ability to interpret data and apply it to drive better results

• Experience with cross-channel marketing programs – content, video, digital, email and onsite/mobile messaging

• Excellent verbal and written communications skills and the ability to effectively structure and deliver presentations, champion recommendations, and influence decisions

The Value You Deliver

• You can partner with the Business Aligned Marketing Team and Business Commercialization Teams to identify strategic opportunities that will drive project understanding and spark ideation. 

• You have outstanding relationship building and influencing skills with an ability to creatively handle differences of opinion and build trust in every interaction

• You can identify and offer a recommendation of deliverables based on business need and available resources.

• You demonstrate ownership of deliverables and are comfortable translating relevant information to the respective business partners, elaborating on items as needed. You are comfortable enforcing process and allocating tasks/items to team members when appropriate.

The base salary range for this position is $74,000-141,000 USD per year.  

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan r