Manager, Coding Solutions

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

The Coding Manager is responsible for overseeing medical coding staff, ensuring accurate and compliant coding of diagnoses, procedures, and medical services in accordance with ICD-10, CPT, and HCPCS guidelines. The Coding Manager will play a key role in optimizing revenue cycle performance, maintaining regulatory compliance, and supporting clinical and administrative teams with timely, accurate coding insights.

The ideal candidate has a strong background in medical coding and healthcare operations, proven leadership experience, and a deep understanding of payer guidelines, billing processes, and federal healthcare regulations such as HIPAA. This role requires excellent organizational, analytical, and communication skills, with a commitment to high standards of integrity and patient confidentiality.

As a member of the Leadership Team, the Manager will maintain a high level of client satisfaction by serving as the primary point of contact for coding related issues for assigned clients. The Manager will participate actively in implementation activities and manage the coding delivery and specialist teams for their assigned clients all the while producing quality and meeting contract mandated timeframes.

Essential Functions:

Note: The essential duties and primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or most of the primary accountabilities listed below. Specific tasks, responsibilities or competencies may be documented in the incumbent’s performance objectives as outlined by the incumbent’s immediate supervisor or manager.

• • Manages the client service level agreement metrics including delivery expectations with turnaround timeframe

  • Drives monthly client meetings via phone or in person in order to ensure a proactive feedback loop across the team

  • Communicates regularly with all key members to meet client needs as well as corporate objectives

  • Maintain awareness and knowledge of client satisfaction levels

  • Monitor on-going progress and success of each client utilizing various matrix

  • Identify and participate in resolution of client problems or issues in a timely manner

  • Provide periodic status reports to leadership teams regarding client status

  • Meet with clients (at a minimum) on a monthly basis to review monthly reporting package and discuss any operational issues

  • Develop and present executive level reporting package on a quarterly basis

  • Manage a team of direct reports, including performance reviews, Team Member development and corrective action as necessary

  • Work with client point(s) of contact in resolution of all coding and charge capture related issues

  • Work in collaboration with Quality Assurance teams regarding all coding quality issues

  • Collaborate with team to improve existing products and services

  • Collaborate with team to develop new products and services

  • Assist direct reports with accurate application of diagnosis and procedure codes utilizing ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS

  • Provide and/or aid direct reports with interpretation of coding guidelines for accurate code assignment

  • Identify and ensure that direct reports understand the importance of documentation on c