Manager, Client Strategy

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X.

The Client Strategy Manager directly manages a team of 5 – 7 associate and client strategy analysts, who engage and manage our key client relationships across industries and sectors to drive business value through end-to-end delivery of commodity and non-commodity-based solutions.  This manager has a regional focus, and ensures the team is improving our clients' profitability and business productivity by creating value through procurement solutions, operating cost reduction and world class customer service.  

Essential Duties/Responsibilities:
•    Manage performance of team of strategists responsible for NRGs most valued managed product clients:  up to 200 key customers 
•    Provide thought leadership, and seek out customer commodity and non-commodity strategy by working cross functionally to equip team to offer a variety of solutions, to meet specific client objectives within portfolio
•    Manage or participate in projects that will enhance the overall performance of the team, including process improvements, new product delivery, system enhancements, and other initiatives (including integration)
•    Travel (up to 25%) to regional and main NRG offices to establish working relationships with key Sales, Technical sales, and Wholesale Operations counterparts, as well as occasional travel to visit key clients
•    Work directly with Technical Sales, Sales, and marketing teams to drive new sales throughout all regions 
•    Interface with pricing, wholesale supply and trading, and Demand Management to ensure team is providing the appropriate pricing, products, and services (commodity and non-commodity) to our customers.  
•    Maintain a small book of critical managed product clients to remain abreast of client needs and issues
•    Onboard new strategists, and manage daily workload of strategists effectively, while ensuring career growth opportunities for team members

Working Conditions:

•    Open office environment.
•    Sensory attention:  Continual need to give concentrated attention where multiple stimuli are changing quickly and where 2 or more senses – hearing, seeing, touching, and tasking – must be used in coordination.
•    Mental stress:  Continuous occurrence of strong demand for results and multiple simultaneous demands requiring decisions
•    Travel – up to 25%

Minimum Requirements: 
•    Bachelor’s degree required in engineering, economics, mathematics, or specific energy market analysis-related experience preferred
•    Eight or more years related industry experience required
•    3 – 5 Years of people management experience, or commensurate demonstrated project leadership
•    Presentation proficiency and the ability to interact with highest levels of Leadership, both internally and externally
•    Ability to develop and implement highly effective market and business strategies
•    Skilled in business analysis and identifying market potential for significant business growth

 

Preferred Qualifications: 
•    Master’s degree in Business Management or related field preferred
•    The ability to guide a team to execute on a common goal
•    Excellent quantitative skills
•    Excellent oral and written communication skills
•    Good skills of persuasion and effectiveness at explaining rational for recommendations and decisions
•    Excellent interpersonal skills and an ability to work effectively with cross-functional teams
•    Strong organizational abilities, attention to detail and deadline orientation
•    Commitment to work with a sense of urgency
•    Be proactive and creative in solving problems
•    Exhibit a positive attitude to inspire the people around you
•    Holds Certified Energy Procurement Professional (CEP) or Certified Energy Management (CEM) Designation 

Physical Requirements:
•    Most of the time is spent sitting in a co