Manager, Business Operations

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Job Title:

Manager, Business Operations

Department:

James | Business Operations

Scope of Position

The Manager, Business Operations oversees business operations and support of clinical operations areas including but not limited to James Imaging/Labs, Proton Center, Peri-Op, Business Development, and other Ancillary Departments (the “Department”). The Manager is responsible for identifying financial issues and implementing improvements that will enhance the organization’s profitability. The Manager, in collaboration with other key stakeholders (Finance and Operational Leadership), is accountable for developing the annual budget for the Department and tracking on-going financial performance to those targets throughout the year. The Manager provides business analytic support and in-sights to Senior Leadership to allow data-driven decision making.

The Manager supervises, develops, and evaluates the Business Operations supporting the Department. The Manager reports to the James Director of Business Operations.

Position Summary

The Manager, Business Operations leads the business support of James ancillary departments. The Manager provides oversight in developing and translating the financial budget and fiscal year objectives of the Department into action and achievement. The Manager helps oversee business transactions, expense management, and financial operations of the Department. The Manager establishes and maintains systems for reporting key performance metrics that monitor and report the overall performance and throughput of the clinical operations of the Department, and provides consultation and education to the Senior Leadership. The Manager collaborates across the Ohio State University Wexner Medical Center (“OSUWMC”). on system-wide analyses and initiatives to promote cohesiveness and the effective utilization of system resources to achieve organization goals and objectives.

Minimum Qualifications

For Hire: Bachelor’s degree in business administration, finance, accounting, or applicable field, or equivalent experience. Advanced degree preferred. Minimum 5 years of relevant professional experience required. Ability to work in matrix environment and provide team leadership across reporting and departmental lines.

Administrative management with relevant hospital operations experience desired. Experience with financial and data visualization systems (Tableau), Microsoft Office programs, including Word, Excel, Power Point, Access or other database applications are essential. Experience with financial, clinical data, and business information systems is highly desirable. Effective verbal and written communication skills are essential.

Ongoing: Maintain licensure (if applicable). Demonstrated competency to meet essential job functions. Ongoing participation in professional organizations that provide continuing educational opportunities and promote professional advancement.  Demonstrated ability to function as an interdisciplinary team member who actively contributes to the effective planning, coordination, and implementation of healthcare services to meet the needs of the patients, families and community served.

Career Roadmap:

FUNCTION: Business Planning and Operations

SUB-FUNCTION: Busines