Manager, Business Operations

Leading the future in luxury electric and mobilityAt Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.
We are building our Business Operations team at Lucid within the Retail function. This team works on significant cross-functional initiatives to support Lucid’s rapid growth in the commercial space with clear approach, governance, framework, and has a strong business acumen to scale our operations globally. The team has a bird’s eye view across all commercial business programs and strategies, often serves as a connecting point between company vision and day-to-day execution.  This Manager, Business Operations requires an ability to think strategically about problems as well as a knack for tactical execution. Act as a trusted partner to Lucid’s leaders on cross-group group matters, coordinate resource and planning operations, and services, policies, and processes. This role will be based in the US at our Newark, CA Headquarters.

The Role

• Drive significant projects that are strategically important to the business, including but not limited to growth & expansion, integration, financial planning, cross-functional process build & improvements, research, and benchmark.
• Develop streamline process and scale efforts to maintain smooth and efficient operations for Lucid’s commercial business.
• Establish program/project status reporting and deliver executive briefings to update senior leaders and stakeholders.
• Independently drive workstreams including structuring and breaking down complex problems, creating workplans, driving cross-functional alignment and ultimately delivering tailor-made recommendations and solutions that drive creative and rapid positive outcomes for the Business.
• Gain holistic understanding of the end-to-end process to effectively program manage execution but also identify process improvements.
• Define and implement repeatable framework across the projects (as to not have other teams reinvent the wheel).
• Develop Global business operating standards across: Retail, Sales, Service, Systems
• Develop & Roll-out KPIs across each business line within the Retail organization.

Qualifications

• 8-10+ years in one or more of the following areas: Program Management, Business Operations, Strategy, Business Planning and Execution. 
• Prior experience with Chief of Staff type responsibilities preferred.
• Lead large, complex, cross-functional teams in one of more of the following areas: process improvement, systems implementation, organizational transformation, and change.
• Minimum 3+ years in people management
• Data-driven decision making with a strong bias towards action
• Strong analytical background and passion for strategy, planning, operations, and execution
• Entrepreneurial DNA; ability and desire to run initiatives end-to-end with full ownership
• Strong attention to detail, self-motivated, organized, and analytical
• Ability to align stakeholders on a common set of priorities and plans
• Excellent communication and interpersonal skills
• Experience working with project planning tools (Excel, PowerPoint, Smartsheets, Lucid chart, Confluence).
• Proficient at building presentations
• Ability to hit deadline and comfort with executive level presentations
• Enthusiastic about the future of automotive luxury and sustainable mobility.
• International business experience preferred.
• Bachelor’s degree or equivalent work experience required
• Master’s degree (MBA/MS) is preferred
• Some domestic and international travel may be required.

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