Manager, Business Analytics

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Manager, Business Analytics is a highly skilled and motivated individual responsible for working with stakeholders across the organization as part of a program/project team to successfully develop/design/configure and implement a new system or process. This is accomplished by the Manager, Business Analytics partnering with business end users, technical teams, vendors, and other stakeholders gathering and documenting business requirements, documenting current and future process flows, creating use cases and test plans, and planning and managing the user acceptance testing effort for that new system or process.  The Manager, Business Analytics may lead a team of Business Analysts in their role on a project/program to fulfill some of the key accountabilities below.  The Manager, Business Analytics works closely with the program/project Manager(s) and is expected to use independent judgement and exhibit autonomy when performing daily tasks, proactively address problems and issues within their scope of responsibility as well as identify areas for possible improvements. 

How you'll succeed

Requirements Gathering 

· Collaborate with stakeholders, including business users, project managers, and developers to gather and document detailed business requirements 

· Conduct interviews, workshops, and brainstorming sessions to elicit requirements, ensuring a comprehensive understanding of business needs 

· Analyze and validate requirements, ensuring they are feasible and aligned with project objectives

· Derive solutions to complex business or technology needs across diverse scope; applies through novel project approaches

Documentation of Process Flows 

· Create clear and concise process flow diagrams, mapping out current and future state processes 

·  Identify and manage changes to key and non-key controls in project/program scope

· Identify process gaps, inefficiencies, and areas for improvement 

· Collaborate with stakeholders to validate process flows and ensure accurate representation of business operations