Manager Assistant - Woodside

Who We AreWith a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.  Action seeks an experienced Manager Assistant to join our team at Woodside.  The Manager Assistant provides comprehensive administrative and operational support to the General Manager, ensuring the smooth functioning of the association. This role involves coordinating various aspects of community management, including member services, architectural review, and accounting. 

How You'll Make an Impact (Job Responsibilities):

• Administrative Support: Handle correspondence, answer phone calls, maintain calendars.  Prepare and monitor non-compliance letters, hearing, and decision notices.  Assist with meeting preparation, minute taking, and supply management.
• Architectural Review: Serve as a liaison between the General Manager and the Architectural Review Committee. Coordinate meetings, manage deposits, and oversee construction projects.
• Member Services: Address resident concerns, issue access devices, and assist new owners. Assist in supporting and supervising the front desk staff.
• Accounting: Process invoices, track receivables, and prepare delinquency reports.
• General Operations: Act as Manager on Duty in the General Manager’s absence, assist with daily interior and exterior inspections and assist with Action List items and other duties as assigned.

Required Skills / Abilities:

• High School diploma or equivalent. A college education is preferred.
• Minimum of 2 years of administrative experience. Property Management and/or hotel industry experience preferred.
• Minimum typing speed of 35 wpm
• Proficient in Microsoft Office Suite and capable of using Action property management software.  
• Excellent verbal and written communication
• Strong organizational skills
• Ability to work independently and as part of a team. 

Why You’ll Love Working at ActionAt Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #LI-ML1