Manager, Account Management

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

Position Overview:

CoreWeave is experiencing a crucial growth phase, and we’re building out a talented Account Management leadership team. As a front-line manager, you will lead a team of 3-5 Account Managers, each responsible for growing and maintaining relationships with key customers. Your primary focus will be on driving retention, expansion, and customer success while ensuring a seamless post-sales experience. This role requires significant cross-functional collaboration, involving regular interaction with leaders in Sales, Marketing, Operations, Engineering, Product, and Executive Leadership.

Responsibilities: 

• Lead, mentor, and coach a team of 3-5 Account Managers, helping them develop their customer engagement, expansion, and retention strategies.
• Ensure the team exceeds goals in renewals, upsells, expansion, retention, and overall customer activation.
• Cultivate and maintain a high-performing, customer-centric team culture.
• Drive operational efficiency by optimizing systems, processes, and playbooks to enhance team output.
• Oversee forecasting and performance metrics, ensuring accurate pipeline management and data-driven decision-making.
• Develop and execute career development and leadership programs to elevate team capabilities.
• Manage daily activities and quota performance of Account Managers to ensure targets are met.
• Build dashboards in Salesforce and other tools to track customer success, account growth, and team performance.
• Recruit, onboard, and train new Account Managers on solutions, industry trends, competitive positioning, tools, and best practices.
• Provide ongoing coaching and mentorship on customer engagement, negotiation, and strategic account growth.

What We’re Looking For:

• 5+ years of experience building and leading high-performing Account Management or Customer Success teams with a strong track record of exceeding retention and expansion targets.
• 5+ years of quota-carrying experience in Account Management or Sales, managing Enterprise accounts with a proven track record of growth and retention.
• Experience in cross-selling, renewals, and complex deal structuring is a plus.
• Strong executive presence – comfortable engaging with C-level stakeholders, especially CTOs and technical leadership.
• Proficiency in using data and analytics for decision-making and process improvement.
• Strong collaboration and influencing skills, with superior communication and presentation abilities.
• Experience recruiting and developing top talent, with a thoughtful approach to team planning and career growth.
• Proven ability to negotiate, structure, and execute complex account expansion agreements.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $300,000-$350,000. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

• Medical, dental, and vision insurance - 100% paid for by CoreWeave
• Company-paid Life Insurance 
• Voluntary supplemental life insurance 
• Short and long-term disability insurance 
• Flexible Spending Account
• Health Savings Account
• Tuition Reimbursement 
• Mental Wellness Be