Manager, 3rd Party Vendor Relationships

DePuy Synthes is recruiting for a Manager, 3rd Party Vendor Relationships, located in Raynham, MA (USA) or West Chester, PA (USA) or Raritan, NJ (USA) or Palm Beach Gardens, FL (USA) or Warsaw, IN (USA) or Colombia.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

This role is responsible for leading the strategy and day-to-day management of third-party vendor relationships that support HR operations. The Manager will play a critical role in ensuring high-quality service delivery, compliance with contractual obligations, and alignment with organizational goals. This is a highly visible position that partners across HR, Procurement, Finance, and Compliance to optimize vendor performance and drive continuous improvement across outsourced services. You will have the opportunity to shape vendor strategy, influence business outcomes, and enhance the employee experience through effective external partnerships. 

Key Responsibilities: 

• Oversee service delivery from third-party HR vendors, ensuring alignment with organizational standards and policies 
• Develop, implement, and manage service level agreements (SLAs) across financial, operational, and quality metrics 
• Monitor vendor performance through data analysis, reporting, and performance metrics to ensure contractual obligations are met 
• Lead regular business reviews with vendors to assess performance, identify risks, and drive continuous improvement 
• Partner with cross-functional stakeholders (HR, Procurement,