Managed Services - Senior Application Developer

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

Job Description 

This Senior Application Developer position is a member of 3Cloud’s Managed Services team. He or she is responsible for ongoing development, support, escalations, and proactive maintenance for our client’s Azure Platform solution through the Managed Services teams processes, procedures, and tools.  As a Senior Application Developer, you will be a critical part of our core team that is an essential to the success of our Managed Services division.  

Roles and Responsibilities 

• Support of client’s Azure and on-prem custom applications, including response to any escalations while helping to analyze and resolve incidents for customer’s environment. 

• Consult, develop and advise on solutions in Microsoft Azure with tools such as Azure Function Apps, App Services, CosmosDB, Event Grid and SQL Server 

• Consult, develop, and advise on application design, frameworks, performance, and scalability. 

• Consistently learn, apply, and refine skills around application development. 

• Design, deploy, and maintain Azure based application services and web applications. 

• Understand and work with customer on licensing involving Microsoft application solutions and understand the limits/advantages of each licensing platform. 

• Communicate ticket status information to all associated parties and escalate cases as appropriate! 

• Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls.  Communicate technical issues and solutions with clients in business terms 

• Configure, administer, tune, and develop client’s application services environment based on contracted services. 

• Create and maintain updated documentation for each client’s environment 

• Promote best practices for clients and internally to enhance and improve organizational processes 

• Participate in recurring discussions with clients to review current issues and to propose possible solutions 

• Collaborate with team members and client stakeholders to ensure our solutions align to our client’s needs 

Qualifications 

• Bachelor’s degree in Computer Science, Mathematics, or related field, or equivalent certification 

• Experience working in a support role and understanding standard support processes (i.e. ITIL) 

• 3+ years with modern front-end systems such as Angular, Vue, or React 

• 3+ years web APIs in a C# .Net stack utilizing Entity Framework 

• 3+ years experience with Azure Static Web Apps with Blazor 

• 3+ years’ experience working with cloud-based NoSQL databases such as CosmosDB 

• 3+ years’ experience working with SQL databases 

• 3+ years’ experience working with versioning control tools such as Azure DevOps 

• Strong verbal and written communication skills 

• A passion for problem solving and learning new technologies 

• Client relationship skills and experience managing vendors 

• Ability to work in a fast paced, rapidly changing environment 

• Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change 

• Work remote, but not alone – with a team filled top to bottom with data analytics professionals 

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

This Job Posting will expire on Monday, October 28th, 2024.