Maintenance Supervisor/Lead Technician

Description

POSITION SUMMARY:

The Maintenance Supervisor will be responsible for the financial and physical well being of a

100 to 300 unit apartment community. You will have between 1 and 5 direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

•  Carries the responsibility for maintaining the physical integrity of the community at all times. This involves predicting problems as well as solving problems.
•  Complete the most demanding Service Requests
•  30 minute response time to Emergency Service requests and property disasters (fires, floods, freezes, ect)
•  Complete/oversee all work orders and turnovers; predicting ability to complete within RM standards and contracting out when needed.
•  Ensure property is meeting or exceeding 7-day turnover and 48-hour work order goals
•  Walk Units for progress and well-being weekly
•  Schedule and complete preventative maintenance program
•  Periodically check the work progress of each maintenance employee. Provide immediate assistance and feedback.
•  Assist Community Manager in the recruiting and interviewing of potential staff members
•  Provide feedback to Community Manager on employee performance
•  Schedule Subcontractor activities and inspect all of subcontractor work
•  Hold Subcontractors responsible for agreed upon scope of work.
•  Identify and correct hazardous community conditions
•  Provide Great Customer Service to Residents
•  Ensure Safety Protocol is being followed.
•  Insure adequate levels of inventory and order all materials for the property to operate effectively
•  Call out specialty trades such as plumbers and electricians once appropriate authorization has been granted.
•  Ensure shop is well organized and adequately stocked
•  Ensure employees have adequate hand tools to conduct the work
•  Solve operational problems and conflicts
•  Fill in for missing maintenance personnel when needed
•  Inspect buildings and grounds for deferred maintenance and repair
•  Plans a systematic program of preventative maintenance
•  Ensure competitive bids have been received for all routine subcontractor work
•  Ensure EPA regulations are being followed
•  Other tasks as assigned

Requirements

SKILLS AND QUALIFICATIONS:

•  Positive can do attitude
•  On-call availability on nights and weekends
•  EPA Universal Certificate
•  3 to 5 years in maintenance field with demonstrated experience and advancement
•  Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems
•  Ability to lead and direct others
•  Ability to prioritize activities
•  Ability to self-direct
•  Ability to work in adverse weather conditions
•  Hand tools necessary to do the job.

EDUCATION, TRAINING AND/OR EXPERIENCE:

High School Diploma or Equivalent - Some college or advanced technical training is

preferred and 3 to 5 years of maintenance experience

PHYSICAL REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•  Constant need (66% to 100% of the time) to be on feet.
•  Have constant need (66% to 100% of the time) to perform the following physical activities :

•  Bend/Stoop/Squat/Kneel

Perform routine maintenance/repairs, pick up tools and needed equipment.

•  Climb Stairs

Service requests, make-ready needs for 2nd and 3rd floor apartments.

•  Push or Pull

Move equipment, appliances, open and close doors, etc.

•  Reach Above Shoulder

Perform routine maintenance/repairs, stock and remove equipment, parts, etc.

•  Climb Ladders

Perform routine maintenance/repairs.

•  Grasp/Grip/Turning

Handle tools and equipment, perform routine maintenance/repairs.

•  Finger Dexterity

Handle tools and equipment, perform routine maintenance/repairs.

•  Constant need (66% to 100% of the time) to perform the following physical activities:

Writing: Inventory maintenance, requisition requests, required maintenance reports.

•  Lifting/carrying (supplies, replacement parts, ladders, etc.):

Over 150 lbs. Rare need (less than 1% of the time)

75 - 150 lbs. Occasional need (1 % to 33% of the time)

25 - 75 lbs. Frequent need (33% to 66% of the time)

1 - 25 lbs. Constant need (66% to 100% of the time)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplish