Mail Processing Operations Center Coordinator I

Job Description

About the Role: Fragomen, an AmLaw 100 firm and the leading immigration services provider, is seeking Office Coordinator candidates to join our Mail Processing Operations Center. The Mail Processing Operations Center, or "MPOC", is a growing part of Fragomen's organization and plays a critical role in our mission to facilitate the hiring and movement of skilled talent on a global scale.

The role is full-time on-site and the MPOC department is part of our modern and accommodating Wexford, PA office. Our Wexford office is also home to our Technology and Innovation Lab.

The Office Coordinator position, internally known as Mail Processing Operations Center (MPOC) Coordinator I, is responsible for providing effective and efficient mail processing service to internal clients across the United States. Fragomen's MPOC Coordinators have unique opportunities to learn about the legal and immigration sectors, while earning competitive compensation and benefits.

How will you make a difference as a MPOC Coordinator I at Fragomen?

• Accept daily USPS mail which includes opening, sorting, scanning and filing.
• Ensure all mailings are accounted for and accurately updated into the system.
• General administrative duties as needed (i.e., copying, typing, data entry, filing, etc.).
• Reviews, verifies, processes, and digitally files Visa approvals and work authorizations for applicants.
• Use and navigate our immigration and optical character recognition software to identify and extract data to automate mail processing.
• Create shipping labels and coordinate with applicants to ship original documents.
• Meets SLAs directed by Manager and Client Teams and communicate status/issues to supervisor.

Leverage your valuable skills and experience to make an impact at Fragomen:

• Demonstrated ability to prioritize and balance competing demands and meet deadlines in a fast-paced professional services environment.
• Excellent communication and interpersonal skills, and ability to communicate effectively.
• Skilled in a variety of technology tools, including Microsoft Office & Excel.
• Ability to think critically and problem solve.
• Strong organizational skills and attention to detail.
• Demonstrate flexibility to handle varied assignments.
• Ability to provide information and respond to requests with courtesy and tact.
• Ability to consistently meet work-related deadlines.
• Must be a team player as well as self-motivated and committed to excellence in the workplace.

Benefits:

At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes:

• 22 PTO days + Federal holidays
• Medical, Dental, and Vision plans + FSA & HSA Plans
• 401K plan, with company matching

Learn More About Fragomen:

Please take time to read About Us, explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.