Logistics Manager
AIT Worldwide LogisticsAbout the role
Introduction
Join us at AIT, where we believe every day presents an opportunity to make a global impact!
We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.
Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!
Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.
Overview
The Logistics Manager is responsible for managing logistics planning, optimization, and operations in efforts to reduce costs, improve delivery times, and support the inbound and outbound distribution of goods. This role will be responsible for all the steps involved in getting products from suppliers to customers. This role will establish and execute company strategy related to organizing, storing, and monitoring the distribution of goods to ensure product is picked, packed, and shipped in the correct quantities to the appropriate destinations in a timely manner.
Responsibilities
- Oversee the planning and control the flow of materials, products, services, and related systems information from point of origin to point of delivery
- Manage warehouse operations staff in the day-to-day activities of Value Added Services and Warehouse personnel
- Maintain high levels of quality and customer service in the resolutions of escalated concerns related to transportation, logistics, distribution, or customer issues
- Review and suggest changes to staff as needed to ensure the warehouse department is able to meet company goals and customer KPIs. This is accomplished through one on one and department meetings
- Provide a cost effective and efficient freight in / out flow system supporting AIT inbound and outbound transportation requirements
- Provide an effective warehousing system that delivers a high level of service to both external and internal customers. Identify opportunities within the affected areas and implement new solutions through project management protocols and elimination of constraints.
- Maximize efficiencies and ensure process flow with warehouse employees, inbound and outbound operations, and cartage operations. This also includes client customer service on key warehouse accounts
- Maintain metrics and analyze data to assess performance and implement improvements
- Keep track of quality, quantity, stock levels, delivery times, and transport costs
- Ensure safe working environment through consistent practice of safety programs and procedures
- provide guidance to warehouse teammates and deliver training on best practices and safe equipment operation
- Participate in the interview process for potential candidate along with onboarding process of new teammates
- Other duties and responsibilities as the business deems necessary
Qualifications
- A team player who works well with others – being respectful to our teammates is a Core Value
- A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
- Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
- Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture
Other Skills We Hope to See:
- Must be familiar with domestic, international and cartage freight forwarding warehousing services
- 3 – 5 Years Experience
- Understand Warehouse Management Systems(WMS) and their capabilities
- Manage a Departmental/Facility Profit and Loss(P&L) Statement
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Must possess clear written and verbal communications
- Organize and write procedures in a logical/methodical manner
- Good time management skills
- Excellent attention to detail
- Ability to maintain confidential information
- Maintain satisfactory attendance
- Adhere to company policies, programs, and work rules
- Perform work in a timely manner
- Highly motivated, self-directed, and results driven
- Detail ori
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