Position Summary

The Crescent Logistics Lead is responsible for managing a high performing and reliable Shipping/Receiving Team, committed to meeting all of our customer’s need, our company’s needs, and our people’s needs. Ensuring the team operates as outlines in the Crescent Way – 3P’s:

• Purpose
• Process
• People

While building on our Culture of:

• Doing It Right
• Doing It Safe
• Doing It Well

Essential Duties and Responsibilities

Safety

• Read and understand the Crescent Safety Playbook – Doing It Safe
• Ensure a safe Work Environment is maintained, where our people can safely grow and develop
• Actively participate in Safety Committee activities and initiatives and champion and engage all staff and employees in cultivating and promoting a Safety-First Culture 

People

• Participate in Crescent’s talent development and recognition processes 
• Support Training Programs to ensure Crescent People have been appropriately trained to successfully satisfy required role and responsibilities as defined 
• Assist Logistics Supervisor with training Shipping & Receiving Coordinators as needed 
• Promote a Work Environment where Crescent People are valued and can safely communicate, grow and develop.

Productivity

• Direct all Shipping/Receiving inbound/outbound stock transfers, including support activity on returns and obsolete lists and customer special requests to ensure customer demand and the production schedules are met
• Champion the Crescent Culture of Doing it Right, Doing it Safe and Doing it Well and abide by all written and understood policies and procedures 
• Identify, drive and support all Continuous Improvement (CI) efforts 
• All other duties as assigned, including but not limited to the identification and training of an individual capable of successfully completing all stated Key Responsibilities as appropriate to maintain integrity of position for progression planning and coverage during times of absence 

Quality

• Adhere to all quality standards 
• Promote culture of quality to all team members 
• Monitor data and productivity of Shipping & Receiving Coordinators, and work with supervisor to improve team’s efficiency and effectiveness
• Ensure our customer’s need for quality is understood and built into each process
• Ensure inventory accuracy

Customer Value

• Ensure all Shipping/Receiving processes, programs and controls are intact and executed against to deliver top quality product to all Crescent customers 
• Report well documented and accurate metrics on S/R reports
• Manage customer relationships, reporting and communication to ensure customers are well informed on status of Capacity, Trailers, Returns/Obsoletes, Directs, & any other Customer Special Requests 

Financial

• Improve organizational efficiency and continuously improve processes to eliminate waste
• Manage the correct use of all material and supplies

Data Integrity

• Ensure the complete integrity and timeliness of all data in our operating systems 

Cultural Competencies

Do It Right

Doing what is right for our Customers, doing what is right for our Company and doing what is right for our People. Continually improving the quality of our product and services. Monitoring and measuring every key ingredient which could negatively impact our quality. Doing it Right ensures we will always be a Premier Service Provider.

• Champion change opportunities, adept at countering resistance to change and an advocate for continuous improvement.
• Provide direction and rally the team
• Provides constructive performance feedback 
• Willingness to make personnel changes
• Willing to take calculated risks 

Do It Safe

Providing a safe environment and supporting our People to reach their highest potential. A safe environment where all forms of risk are assessed and controlled. A safe environment open to new ideas, where our People’s opinions and overall well-being count. A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator – good clarity, balanced
• Patient
• Effectively assertive and able to handle conflict and confrontation situations
• Solution vs blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well. Our overall productivity as a company is a reflection