Logistics Coordinator, Drayage

<p><strong>Day in the Life: Logistics Coordinator, Drayage</strong></p> <p>Are you ready to take on an exciting challenge? The Logistics Coordinator role is your opportunity to shine as you proactively assist in managing, coordinating, and monitoring innovative solutions for our customers' logistics processes and needs! To thrive in this dynamic position, you'll need a comprehensive understanding of various transportation modes and services, including expedited, intermodal, drayage, truckload warehousing, and international logistics. We're looking for a self-starter who is not only achievement-driven and goal-oriented but also a fantastic team player! If you have experience in account and relationship management and a strong desire to advance your career in logistics, this is the perfect chance for you to make a significant impact!</p> <p>&nbsp;</p> <p><strong>ESSENTIAL FUNCTIONS:</strong></p> <p><strong>&nbsp;</strong><strong>Freight Management &amp; Execution</strong></p> <ol> <li>Assist in managing drayage shipments from booking through delivery.</li> <li>Coordinate pickup and delivery schedules with customers and carriers.</li> <li>Monitor shipment activity and provide proactive updates.</li> <li>Ensure shipment documentation is accurate and complete.</li> <li>Learn port, rail, container, and drayage-specific operations and terminology.</li> </ol> <p><strong>Customer &amp; Carrier Management</strong></p> <ol> <li>Develop relationships with customers and carrier partners.</li> <li>Respond to customer and carrier inquiries in a professional and timely manner.</li> <li>Assist with carrier sourcing and capacity development activities.</li> <li>Support rate procurement and quoting activities.</li> </ol> <p><strong>Problem Resolution</strong></p> <ol> <li>Identify shipment delays, service failures, and operational risks.</li> <li>Work with Logistics Managers to develop and implement solutions.</li> <li>Assist customers and carriers in resolving shipment issues.</li> <li>Escalate significant service concerns appropriately.</li> </ol> <p><strong>Financial &amp; Performance Management</strong></p> <ol> <li>Assist in reviewing shipment profitability and carrier costs.</li> <li>Verify carrier charges and supporting documentation.</li> <li>Support achievement of team revenue and profitability goals.</li> <li>Maintain accurate data to support operational reporting and KPI tracking.</li> </ol> <p><strong>Professional Development</strong></p> <ol> <li>Complete traini