Loan Application Analyst

PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Loan Application Analyst to provide superior service to all member callers by assisting with phone loan application entry, providing product knowledge, and processing loan applications.

Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, Non-exempt

Schedule: Monday - Friday 10:00am - 6:00pm Rotating Saturday 8:00am - 4:00pm

This position will be a hybrid model of both in person and remote with the minimum onsite expectation of 20%, or as needed.  #LIHybrid 

Minimum Starting Pay Rate: $20/hr. (Commensurate with Experience)

DUTIES AND ACCOUNTABILITIES - Essential for this position:   

• Assist with general information, member inquiries, general real estate questions, loan maintenance, product/system/procedure testing, and loan application calls, chats and emails, in a call center environment.
• Process and analyze all loan product applications, such as auto loans (including loan applications submitted by CUDL program participants), Signature Loans, Visa Loans (including Secured Visas), Home Equity Loans, Real Estate Equity Loans etc. 
• Processes loan applications, using analysis and interpretation of facts and understanding of federal and state regulations, credit union policy/procedures and secondary market guidelines for all real estate loans, conforming or non-conforming loans.
• Supports other areas of Credit Services as needed.  May assist in the daily operational work flow of the Consumer Loan Administration and Processing Units, Indirect consumer lending unit, and in the Real Estate Processing/Servicing Units.
• Qualify vehicles for value to determine PSECU’s maximum loan amount.

• Performs in-depth review of appraisals on collateral property to determine its correctness and acceptability. Requests corrections/additional comments from appraiser, as needed.

• Communicate with members, auto dealerships, outside vendors (such as realtors, builders, settlement agents, etc.) and financial institutions to acquire information necessary to complete loan processing.
• Provides detailed comments in reference to conversations with members, realtors, dealers, appraisers, etc., concerning all loans.

• Reviews reports for needed follow-up calls to members and vendors for outstanding items.
• Prints and reviews documents and prepares for mailing.

• Process Line of Credit re-evaluations and reconsiderations of loan denials/decisions/suspensions.