LIMS Associate, Prenatal

<div class="content-intro"><h2><strong>A Rare Opportunity to Shape the Future of Genomics</strong></h2> <p>Join a team of brilliant, passionate innovators determined to transform healthcare. At BillionToOne, we've built a category-defining, publicly traded company on Nasdaq where transparency fuels trust, collaboration drives breakthroughs, and every contribution moves the needle on our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we build products that are 10x better than anything that exists today.</p> <p>Our scientists, engineers, sales executives, and visionaries are united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion, and every innovation you contribute helps remove the fear of the unknown from some of life's most critical medical moments.</p> <p>If you're driven by purpose, energized by innovation, and ready to help shape the future of precision medicine at scale, this is where you belong.</p></div><p>We are looking for a <strong>LIMS Associate </strong>to join our Laboratory Information Management Systems (LIMS) team in support of clinical patient testing in our high-throughput CLIA lab. The LIMS Associate will be responsible for (1) Coordinating tech transfer between the clinical lab and LIMS Engineers, (2) Triaging and responding to support tickets, and closing them out where possible, (3) monitoring LIMS usage patterns, trends, and issues in the lab and suggesting improvements to LIMS developers</p> <p>This role will help to build upon the strong technology and execution found at BTO. This is considered an onsite role at our Union City lab, with flexibility to work from home or at our Menlo Park site when applicable.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Meet with CLIA lab staff and LIMS Engineers to coordinate updates to existing products, or launch of new workflows</li> <li>Support lab operators in resolving LIMS issues to minimize sample turnaround time</li> <li>Triage &amp; escalate unresolved technical issues to appropriate team members</li> <li>Monitor sample queues and follow up on unresolved issues or delays</li> <li>Observe and collect feedback in the lab of LIMS usage and identify improvement opportunities</li> <li>Assist in testing and documenting new LIMS workflow versions</li> <li>Ensure compliance to all relevant corporate and regulatory requirements</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor's degree with Biological or Computational focus</li> <li>Hands-on laboratory bench experience, including undergraduat