Lifecycle Operations Support Specialist

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space in Employee Lifecycle Operations, by joining our Employee Lifecycle team.

As part of the Lifecycle Operations Support team, you will ensure that all Billing and Invoicing activities for Remote’s vendors crucial to Lifecycle Operations are carried out seamlessly. You will be responsible for identifying and managing vendor partnerships and ensuring accurate billing and invoicing activities for all operational events supported by the Lifecycle Operations team.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Bachelor’s degree in accounting, finance, or a related field, or equivalent years of experience is desired.
• Previous work experience in a digital environment desired.
• Experience handling high volume transactions and/or multi currency transactions desired.
• Previous experience handling vendor payments desired.
• Dedication to continuously improve Lifecycle’s Vendor management processes.
• Good analytical skills with an eye for detail.
• Detail oriented, with previous experience working in invoicing and payments in a high volume transactional business
• Team player who works independently and communicates proactively and positively.
• Able to follow standard operating procedures in analysing situations or data.
• Customer centric mindset and proficient in communicating effectively with partners, vendors, and internal colleagues alike.
• Writes and speaks fluent English. Additional language proficiency will be considered a plus.
• It is not required to have experience working remotely, but considered a plus.

Key Responsibilities 

• Manages vendor invoices; responsible for the timely and accurate entries into Coupa, ensuring all transactions have proper approvals.
• Manage purchase orders and assist Remote’s Accounting and Purchase to Pay team process vendor payments on time.
• Communicate with vendors and internal stakeholders in a timely and professional manner and independently solve problems as they arise
• Support Lifecycle Specialists on their day-to-day vendor activities including but not limited to billing and invoice data entry (processing), generating and sharing data with vendors as per business need, etc.
• Maintain strong partnerships with external vendors and ensure timely billings and invoicing.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: EMEA / Americas / APAC
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other compan