Liability Claims Advocate
Marsh McLennanAbout the role
Company:
MarshDescription:
Are you a seasoned insurance professional with a passion for advocacy and problem-solving? Do you thrive in complex claims environments and enjoy helping clients navigate challenging situations? At Marsh, we’re looking for a dedicated Liability Claims Advocate to join our team, where you’ll play a vital role in delivering exceptional service, advocating for clients, and shaping innovative risk management solutions. If you’re ready to make a meaningful impact in a dynamic, collaborative environment, we want to hear from you.
As a global leader in insurance broking and risk management, Marsh helps clients succeed by defining, designing, and delivering innovative, industry-specific solutions to effectively manage risk. This role will be based in Los Angeles or Irvine, CA (qualified candidates from other locations could also be considered). This is a hybrid role that has a requirement of working at least three days a week in the office.
What can you expect?
The Liability Claims Advocate will provide exceptional claims advocacy, assisting clients in resolving their most complex and financially challenging claims. This role requires a deep understanding of intricate insurance programs for corporate clients, industry-specific knowledge, and familiarity with Marsh’s extensive resources.
What will you be responsible for?
Managing and resolving clients’ largest and most complex claims to conclusion
Preparing coverage arguments and negotiating with insurers and/or consultants
Identifying appropriate policies and coverages
Selling claims services and solutions to clients by articulating the value proposition
Collaborating with placement teams and internal colleagues on specific client issues
Analyzing claims data to develop action plans that manage the client’s total cost of risk
Adhering to company policies and procedures related to correspondence, timekeeping, expense reporting, licensing, and billing
What do you need to have?
Minimum of 5 years of insurance or legal services experience with a proven track record of results
Experience handling general liability claims within commercial lines
Strong oral and written communication skills
Excellent organizational skills, with the ability to prioritize and meet deadlines
Strong interpersonal skills and the ability to work effectively within a team
Proficiency in Microsoft Office tools (Outlook, Word, Excel) or equivalent
What makes you stand out?
Prior brokerage liability claims advocacy experience
Experience working in complex claims environments
Strong problem-solving skills
Ability to handle complex negotiations and influence multiple stakeholders
Exceptional communication, interpersonal, and organizational skills
Leadership qualities
What is in it for you?
Be part of a company with a strong brand, committed to developing solutions for today’s and tomorrow’s toughest challenges
A culture that promotes internal mobility, diversity, inclusion, and collaboration
Access to Employee Resource Groups offering opportunities to connect with leaders, participate in volunteer and mentoring programs, and engage with industry and client counterparts
Flexible work arrangements supporting work/life balance
Competitive pay and a comprehensive benefits package starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Employee Stock Purchase Program, and generous paid time off)
A fixed company contribution and company match on your 401(k) after one year of service
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