Leasing Manager (single-site)

Company: Caliber Living
Position: Leasing Manager
Location: Gainesville, FL
Community: Crossings
Job Type: Full-time, Non-exempt / Hourly
Compensation: $26 - 27.50 per hour
Reports to: Community Manager
Positions Supervised: Leasing Consultant

POSITION SUMMARY

The primary goal of the Leasing Manager is to achieve the predetermined budgeted occupancy rate for his or her assigned property before the annual student housing Fall Move-In date. All leasing and marketing activities and efforts are the responsibility of the Leasing Manager to execute for the property.

The Leasing Manager is expected to have a basic understanding of leasing and marketing tactics within the student housing multifamily market, with a strong focus and understanding of sales.

UNIVERSAL COMPETENCIES

SERVICE

• Initiative: Maintains a proactive and positive mindset; is goal-oriented and knows how to get results.

• Customer and Quality Focus: Consistently working for his/her customers and the company; cares about the quality of work and service provided.
• Service Safety: Conducts day-to-day activities in such a way that safety for self and others is valued and observed; provides a clean & safe atmosphere for customers and business partners.

INTEGRITY

• Professionalism: Demonstrates ethical behavior and honesty at all times.

• Level of Dependability: Maintains punctuality and an acceptable attendance record; accepts responsibility for his/her own actions; willingness to adapt to changes in the organization.
• Adherence to All Company Policies and Procedures: Has knowledge of the established policies and procedures and abides by them. Ask the proper party if they don’t know.

TEAMWORK

• Cooperation: Works well with other associates/departments and collaborates effectively in team situations to improve overall performance.
• Cohesion: Demonstrates concern for and about the customers and works to effectively partner with others to achieve success.

RESPECT

• Adaptable: Creates an atmosphere that supports the open expression of ideas; is open and approachable.

• Communication: Effectively and courteously communicates thoughts and concepts to the position’s direct supervisor; provides helpful feedback when applicable; shows interest and is attentive to the suggestions of others.
• Courtesy: Maintains a personal and professional demeanor that exercises proper behavioral etiquette and looks to encourage and serve both customers and co-associates.

FINANCIAL RESPONSIBILITY

• Innovative: Demonstrates efficiency and creativity; looks for better, faster, and more efficient ways of doing things; handles challenges/obstacles with a positive outlook.
• Performance: Exhibits a well-organized and timely approach to achieve desired results; aligns resources to meet the needs of the department; and takes corrective action when necessary.
• Fiscal Safety: Concerned for the financial well-being of the company by compliance with safety procedures; awareness of liability concerns.

FUN

• Passion: Enjoys the work that they do and demonstrates a pleasant demeanor on the job and shows a desire for success.
• Entrepreneurial Spirit: Exhibits behavior that is consistent with the Vision, Mission, and Values of the Company; makes the working environment enjoyable for self and others.

JOB SPECIFIC COMPETENCIES

• Perform all tasks related to renting apartment homes, including generating traffic, responding to telephone and internet inquiries, greeting prospective residents, touring prospective residents throughout the property, qualifying prospects, and closing the sale by obtaining a rental application and a deposit.
• Visually inspect the entire property daily for cleanliness. Inspect and touch up office and model units.
• Process rental applications, obtain required documents, schedule move-ins, and prepare all lease file documents.
• Maintain lease files per policy and procedure.
• Collect all required documents/ and oversee compliance of all documents required. Bonds/Insurance.
• Accurately record traffic from all sources daily.
• Convert a minimum of 30% total traffic to leases.
• Follow up with prospective residents, including a phone call within 24 hours and text and email daily. Document and ensure this is conducted for all traffic.
• Assist with planning and implementation of the community marketing plan to generate traffic.
• Outreach marketing visits every week. Main