Learning Specialist (Technology)

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Learning Specialist (Tech)

About the Role

We’re building the technical heart of a global AI Academy, and we’re looking for someone who loves to innovate and drive the adoption of new technology. As our Learning Specialist (Technology), you will be the bridge between cutting-edge AI tools and their practical application across eBay. You are a builder, a demonstrator, and a technical translator all in one.

Reporting to the Manager, AI Enablement, you will be the go-to subject matter expert on how our AI platforms work. You'll spend your time exploring new tools, building compelling demos, and developing the foundational content that powers our learning programs. You will work in close partnership with our Learning Experience Partner to demystify complex topics and empower employees to build, innovate, and thrive. If you’re a technologist at heart who is passionate about teaching others, this is your role.

What You Will Accomplish:

Technical Exploration & Prototyping

• Evaluate, test, and become a deep subject matter expert on internal and external AI tools and platforms.
• Build functional demos, proofs-of-concept, and exploratory code samples that bring AI use cases to life.
• Develop and maintain a "sandbox" environment where learners can safely experiment with AI tools.
• Stay on the cutting edge of AI trends, providing recommendations on new technologies worth exploring.

Content Development & Subject Matter Expertise

• Author clear, accurate technical documentation, "how-to" guides, and best practice articles for our AI platforms.
• Serve as the primary technical SME for the Learning Experience Partner, providing core technical content and expert validation for all learning materials.
• Create and maintain a library of technical assets, including code snippets, API guides, and architectural diagrams.

Enablement & Consultation

• Translate complex technical topics into clear, concise language for both technical and non-technical audiences.
• Deliver compelling technical presentations and live demos to stakeholders at all levels, from engineers to executives.
• Act as a technical mentor and point of escalation for our AI Ambassador network, helping them solve problems and champion AI in their teams.

What You Will Bring:

• Dedicated to working the hybrid model with 3 days onsite out of one of these offices: Austin, Texas; Salt Lake City, Utah; or Toronto, Canada.
• 5+ years of experience in a hands-on technical role like Solutions Engineering, Technical Evangelism, Developer Relations, or a senior role in a technical L&D team.
• Fluency in the modern AI landscape (LLMs, Generative AI, prompt engineering) and have hands-on experience with major AI platforms (e.g., OpenAI, Anthropic, Google Cloud AI, Hugging Face).
• Proficiency in writing code to build demos and connect systems (Python proficiency is strongly preferred), with an enjoyment for writing exploratory code to quickly test ideas and solutions.
• A demonstrated talent for demystifying complexity and the ability to clearly explain an API call to an engineer and the business value of that call to a marketing VP.
• A pragmatic problem-solving approach, equally comfortable troubleshooting a script and whiteboarding a solution with a product manager.
• A curious, continuous learner who is genuinely excited about the future of AI and passionate about helping others build that future with you.

#LI-JG1

The base pay range for this position is expected in the range below:

$101,200 - $174,100

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO an