Lead Workplace Experience Engineer - Power Platform

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. 

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity.  

Join us for the opportunity to grow and make a difference in ways that matter to you. 

Role Summary

The Lead Workplace Experience Engineer – Power Platform is responsible for the architecture, operational governance, and full lifecycle management of the Microsoft Power Platform and Copilot capabilities as enterprise services, ensuring environments are designed, secured, operated, and scaled in alignment with firm standards. This role owns environment and capacity strategy, production readiness, change and release controls, security and DLP enforcement, operational monitoring, and lifecycle hygiene across development, test, and production environments, including those supporting Copilot Studio agents, AI-powered automations, and generative experiences.

The role partners closely with architecture, security, compliance, and business teams to enable governed adoption of AI, ensuring appropriate data access, usage controls, cost management, and risk mitigation for Copilot and agent-based solutions. Acting as the first line of operational accountability, this role ensures platform and AI service reliability, regulatory alignment, and long-term sustainability, translating architectural intent, AI policy, and platform standards into enforceable, repeatable operational practices across the organization.

Responsibilities

• Leads enterprise programs and multi-workstream initiatives for Power Platform and Copilot services, delivering scope through planning, execution, risk management, and cross-functional stakeholder communication; serves as the firm’s operational authority and standards owner for the platform.
• Operates independently with full autonomy over the Power Platform and Copilot operational domain; mentors senior engineers and consultants, and represents Infrastructure Operations in architecture, security, compliance, and AI governance forums.
• Owns environment and capacity strategy across development, test, and production tenants, including environments supporting Copilot Studio agents, AI-powered automations, and generative experiences, ensuring scalability, resiliency, and cost efficiency.
• Defines and enforces production readiness, change, and release controls for Power Platform and Copilot deployments, including managed promotion paths, solution ALM, and repeatable release governance that enables Labs and PACE teams to move quickly within defined guardrails.
• Establishes and enforces DLP policies, connector governance, access controls, and data exposure controls for Power Platform, Copilot, and agent-based solutions, ensuring alignment with firm security, privacy, and regulatory standards.
• Leads operational monitoring, telemetry, and observability strategy for Power Platform and Copilot services, directing capacity, consumption, and cost management to prevent environment sprawl and unmanaged AI agents.
• Leads Level 3 incident response and problem management for Power Platform, Copilot, and AI-enabled automation services, driving rapid service restoration, root cause analysis, and systemic preventive actions to meet service-level objectives.
• Directs lifecycle hygiene practices across environments, solutions, connectors, and AI agents, reducing lifecycle debt and e