Lead UX Researcher - Stores

The pay range is $128,000.00 - $231,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About Target:  

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. 

Target UX is a group of design, content, research, and accessibility practitioners and experts, with a passion for improving and innovating our digital experiences for Target’s guests, team members, and partners. Here, we pride ourselves on designing tangible, inspiring, and impactful solutions that serve all aspects of our business– and being a part of the team means you will play a critical role for Target’s digital experience by increasing ease, simplicity, value, and delight for every touchpoint.   

 

About the role:   

As a Lead UX Researcher within our Enterprise UX Research Team, you’ll drive high-impact research that enhances Target’s digital experience for both our team members and guests while supporting business growth. You will lead strategic UX research and insights for Target’s  Store team members, focusing on Store Process Optimization—ensuring team members can work more efficiently and effectively. You will translate research data into powerful stories that help shape Target’s products. This role is a key partner to several functions including product managers, UX designers, engineers, business partners, data scientists, content designers, and accessibility consultants. 

You’ll conduct research to uncover technology, UX, process, and AI-driven enhancements that streamline team members' technology and workflows, enabling them to work more efficiently and enjoyably. You will leverage human-centered design methodologies to understand team member needs, balance business goals, and deliver best-in-class UX solutions—all while fostering a culture of experimentation and innovation. 

 

Responsibilities: 

• Serve as a leader within product teams throughout the research project life cycle – recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis.  

• Act as a strategic thought partner and provide expert guidance in leading, conducting, and synthesizing qualitative research projects – including, but not limited to: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing.,   

• Lead and follow through on synthesi