Lead Systems Engineer (AWS/Atlassian)

Why Glassdoor?

When you work for Glassdoor, you help people everywhere get ahead in work and life. That’s because we’re moving fast to become the leading community for workplace conversations. Every day, we foster radical transparency by giving professionals a platform to connect authentically and anonymously. Think real talk with real people — plus company reviews and ratings, salary info, job listings and more. 

Join us as we make worklife better, together.

As a Lead Systems Engineer (AWS/Atlassian) at Glassdoor, you will be responsible for the planning, design, and implementation of key processes and strategic initiatives across many of Glassdoor’s core IT infrastructure systems. You will be a member of a small team with wide reach and exposure to a variety of best-in-class technologies. Teams across Glassdoor will rely on your technical acumen to aid in the design and operation of production and service infrastructure. Our ideal candidate is highly technical, has experience in technologically diverse environments, and is passionate about creating an amazing employee experience.

What You’ll Do

• Plan and drive systems engineering activities on cloud systems that solve complex problems, improve efficiency, or enable the success of Glassdoor’s mission

• Design, manage, and improve cloud-based networks and infrastructure

• Build and manage cloud-based applications and corporate IT service infrastructure

• Lead partnership with  Security Engineering to implement cloud security solutions (CASB) and oversee initiatives that improve Glassdoor’s security posture (DLP)

• Build and implement automations to improve efficiency and reduce operational bottlenecks

• Work closely with the Information Security team to secure our environment and protect our brand

• Support day-to-day operations for production services and participate in on-call rotations for security incident and outage response

• Act as a point of escalation for our support team and play a role in their technical development

• Evaluate, define, implement, and manage emerging technologies that align to Glassdoor’s technology strategy

What You’ll Bring

• A commitment to add to our culture of DEI
• Expert knowledge of cloud network technology and protocols. 
• Experience with Amazon Web Service technologies such as AWS Systems Manager, GuardDuty, Workspaces, and AWS networking concepts like VPCs, Security groups, and Transit Gateways
• Experience administration Atlassian such as Jira or Confluence
• Expert in  Windows server OS’s, working knowledge of both
• Automation using scripting languages like Python or PowerShell a huge plus
• Experience with Palo Alto Networks required.
• Familiarity with Active Directory required.

Compensation and benefits

Base salary range*: $106,000 - $140,800

Glassdoor base salaries are targeted to the market 75th percentile for technical roles and the 65th percentile for non-technical roles. In other words, 65-75% of comparable organizations in our industry will pay less.

Annual bonus target**: 10%

**Bonuses are paid in 6-month intervals, aligning with bi-annual performance reviews

Generous Restricted Stock Units (RSU):

***Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers.

Health and wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability and select well-being programs, along with 80% employer-paid premiums for all dependents.

• Generous paid time-off programs for birthing and non-birthing parents are provided, along with additional company-sponsored leaves such as paid injury/illness leave, family emergency leave, compassionate leave, and domestic & sexual violence leave.

• Coverage begins at the start of employment. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!

• Wellness programs to support mental, physical, and financial health, such as paid career coaching & mental health therapy, financial coaching, subsidized fitness & wellness appointments, HSA, FSA, commuter benefits, fertility & pregnancy support, employee perks and discounts, legal assistance program, gender-affirming care relocation benefit and work-from-home monthly all